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Customer Service Trainer Call Center salary in Sri Lanka

Average Yearly Salary of Customer Service Trainer Call Center in Sri Lanka is approximately 1,272,545 LKR (3,671 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Customer Service Trainer Call Center do?

occupation personasThe occupation of a customer service trainer in a call center involves providing training and development to customer service representatives. Their main responsibility is to equip the representatives with the necessary skills and knowledge to effectively handle customer inquiries, complaints, and issues. They design and deliver training programs, conduct workshops, and provide ongoing coaching and feedback to ensure that representatives are delivering exceptional customer service. Customer service trainers also play a crucial role in monitoring and evaluating the performance of representatives, identifying areas for improvement, and implementing strategies to enhance overall customer satisfaction. They must stay updated on industry trends and best practices to continuously improve training methods and materials.

Skills: Customer service trainer, Call center trainer, Training and development, Customer service skills, Coaching and feedback, Customer satisfaction.
Job industry: Customer service


How much does Customer Service Trainer Call Center make?

Salary details
How much does Customer Service Trainer Call Center make?
Estimated Yearly Salary: 1,272,545 LKR
Estimated Monthly Salary: 106,045 LKR
Estimated Weekly Salary: 24,472 LKR per week
Estimated Hourly Salary: 612 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 1,230,809 LKR
Estimated Monthly Salary: 102,567 LKR
Estimated Weekly Salary: 23,669 LKR per week
Estimated Hourly Salary: 592 LKR per hour
Last revision of data: 2024-01-09



Customer Service Trainer Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 3,671 USD
Estimated Monthly Salary: 306 USD
Estimated Weekly Salary: 71 USD per week
Estimated Hourly Salary: 2 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 3 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.

Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Trainer Call Center job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Service Trainer Call Center in Sri Lanka earns on average:
0.71 times the average salary (or 71% of average salary).

Is Customer Service Trainer Call Center a well paid job?

No, our data shows that Customer Service Trainer Call Center is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Trainer Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Customer Service Trainer Call Center?

High salary for Customer Service Trainer Call Center would be somewhere between 1,399,800 LKR and 1,845,190 LKR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Customer Service Trainer Call Center in Sri Lanka?

Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,272,545 LKR
Estimated Monthly Salary: 106,045 LKR
Estimated Weekly Salary: 24,472 LKR per week
Estimated Hourly Salary: 612 LKR per hour
By working as Customer Service Trainer Call Center a person can save up to 82 USD per month or 978 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.

Salary comparison to region and neighbouring coutries

Country's neighbours are: India, Maldives.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Customer Service Trainer Call Center

India is 14,607 USDup arrow 298%
Details on Customer Service Trainer Call Center salary in India
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Sri Lanka

(20,273,886 LKR per year, pre-tax.)
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
(15,389,631 LKR per year, pre-tax.)

Data as of 2025

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The salary estimates on this website are meant for informational use only.
optisalary.com provides salary figures exclusively for informational use. While we endeavor for correctness, we cannot ensure the precision of all figures. Users should double-check salary details with reliable sources before making career-related plans. Salary estimates may vary based on multiple elements, such as geographic location, experience, and job role. We assume no liability for misinterpretations in the salary estimates provided. By accessing this website, you accept that salary data is not absolute.
The salary data on this site is intended for informational purposes only. We provide salary insights derived from multiple sources, but cannot guarantee complete precision. Users should always verify salary details with other reliable sources before making career-related choices. Variations in salary figures may occur due to several factors, including location, experience, and industry. We do not extend any warranty regarding the completeness of the provided salary data. Use of optisalary.com constitutes acceptance of these terms.