Home > Salary > Sri Lanka > Computer Help Desk Representative
A computer help desk representative is responsible for providing technical support and assistance to computer users. They address and resolve a wide range of hardware, software, and network-related issues. Their main tasks include troubleshooting problems, diagnosing and resolving technical issues, installing and configuring computer systems, and maintaining computer equipment.
The computer help desk representative must possess strong problem-solving skills, excellent communication abilities, and a deep understanding of computer systems and software. They must be able to effectively communicate technical information to non-technical users and provide step-by-step instructions. Patience and customer service skills are also crucial as they deal with frustrated or inexperienced users.
Estimated Yearly Salary: 1,361,422 LKR
Estimated Monthly Salary: 113,452 LKR
Estimated Weekly Salary: 26,181 LKR per week
Estimated Hourly Salary: 655 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 109,623 LKR
Estimated Weekly Salary: 25,298 LKR per week
Estimated Hourly Salary: 632 LKR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 3,934 USD
Estimated Monthly Salary: 328 USD
Estimated Weekly Salary: 76 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,361,422 LKR
Estimated Monthly Salary: 113,452 LKR
Estimated Weekly Salary: 26,181 LKR per week
Estimated Hourly Salary: 655 LKR per hour
By working as Computer Help Desk Representative a person can save up to 103 USD per month or 1,241 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Computer Help Desk Representative
Last revision of data: 2025-01-04
Data as of 2025
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Computer Help Desk Representative salary in Sri Lanka
Average Yearly Salary of Computer Help Desk Representative in Sri Lanka is approximately 1,361,422 LKR (3,934 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Computer Help Desk Representative do?
A computer help desk representative is responsible for providing technical support and assistance to computer users. They address and resolve a wide range of hardware, software, and network-related issues. Their main tasks include troubleshooting problems, diagnosing and resolving technical issues, installing and configuring computer systems, and maintaining computer equipment.
The computer help desk representative must possess strong problem-solving skills, excellent communication abilities, and a deep understanding of computer systems and software. They must be able to effectively communicate technical information to non-technical users and provide step-by-step instructions. Patience and customer service skills are also crucial as they deal with frustrated or inexperienced users.
Skills: Computer Help Desk, Technical Support, Troubleshooting, Customer Service, Hardware and Software Issues, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Computer Help Desk Representative make?
Salary details
How much does Computer Help Desk Representative make?Estimated Yearly Salary: 1,361,422 LKR
Estimated Monthly Salary: 113,452 LKR
Estimated Weekly Salary: 26,181 LKR per week
Estimated Hourly Salary: 655 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,315,477 LKREstimated Monthly Salary: 109,623 LKR
Estimated Weekly Salary: 25,298 LKR per week
Estimated Hourly Salary: 632 LKR per hour
Last revision of data: 2024-01-03Computer Help Desk Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,934 USD
Estimated Monthly Salary: 328 USD
Estimated Weekly Salary: 76 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Computer Help Desk Representative job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Computer Help Desk Representative in Sri Lanka earns on average:
0.76 times the average salary (or 76% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Computer Help Desk Representative job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Computer Help Desk Representative in Sri Lanka earns on average:
0.76 times the average salary (or 76% of average salary).
Is Computer Help Desk Representative a well paid job?
No, our data shows that Computer Help Desk Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Computer Help Desk Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Computer Help Desk Representative?
High salary for Computer Help Desk Representative would be somewhere between 1,497,564 LKR and 1,974,062 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Computer Help Desk Representative in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,361,422 LKR
Estimated Monthly Salary: 113,452 LKR
Estimated Weekly Salary: 26,181 LKR per week
Estimated Hourly Salary: 655 LKR per hour
By working as Computer Help Desk Representative a person can save up to 103 USD per month or 1,241 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Computer Help Desk Representative
India is 15,593 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
2. Cardiologist
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
Senior accountant (2,609,787 LKR per year, pre-tax.)
Shift manager hotel front desk (630,907 LKR per year, pre-tax.)
Director of commercial lending (3,819,871 LKR per year, pre-tax.)
Night auditor (693,885 LKR per year, pre-tax.)
Licensed professional counselor (1,388,051 LKR per year, pre-tax.)
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