Home > Salary > Sri Lanka > Client Support Specialist
A client support specialist is responsible for providing assistance and resolving issues faced by clients or customers. They act as a point of contact, responding to inquiries via phone, email, or chat, and ensuring client satisfaction. Their main duties include troubleshooting technical problems, providing product information, guiding clients through processes, and escalating complex issues to higher-level support teams if necessary. Additionally, they may collaborate with internal teams to address client concerns, gather feedback, and contribute to product improvement. Strong communication and problem-solving skills are essential for this role, as well as the ability to remain calm and patient while dealing with challenging situations. A client support specialist must also possess good organizational skills to manage multiple client inquiries simultaneously.
Estimated Yearly Salary: 1,446,341 LKR
Estimated Monthly Salary: 120,528 LKR
Estimated Weekly Salary: 27,814 LKR per week
Estimated Hourly Salary: 695 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 116,708 LKR
Estimated Weekly Salary: 26,933 LKR per week
Estimated Hourly Salary: 673 LKR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 4,186 USD
Estimated Monthly Salary: 349 USD
Estimated Weekly Salary: 81 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,446,341 LKR
Estimated Monthly Salary: 120,528 LKR
Estimated Weekly Salary: 27,814 LKR per week
Estimated Hourly Salary: 695 LKR per hour
By working as Client Support Specialist a person can save up to 124 USD per month or 1,493 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Client Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Executive vice president (evp), of worldwide operations (7,405,327 LKR per year, pre-tax.)
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Client Support Specialist salary in Sri Lanka
Average Yearly Salary of Client Support Specialist in Sri Lanka is approximately 1,446,341 LKR (4,186 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Client Support Specialist do?
A client support specialist is responsible for providing assistance and resolving issues faced by clients or customers. They act as a point of contact, responding to inquiries via phone, email, or chat, and ensuring client satisfaction. Their main duties include troubleshooting technical problems, providing product information, guiding clients through processes, and escalating complex issues to higher-level support teams if necessary. Additionally, they may collaborate with internal teams to address client concerns, gather feedback, and contribute to product improvement. Strong communication and problem-solving skills are essential for this role, as well as the ability to remain calm and patient while dealing with challenging situations. A client support specialist must also possess good organizational skills to manage multiple client inquiries simultaneously.
Skills: Client Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Technical Support
Job industry: Customer service
Job industry: Customer service
How much does Client Support Specialist make?
Salary details
How much does Client Support Specialist make?Estimated Yearly Salary: 1,446,341 LKR
Estimated Monthly Salary: 120,528 LKR
Estimated Weekly Salary: 27,814 LKR per week
Estimated Hourly Salary: 695 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,400,492 LKREstimated Monthly Salary: 116,708 LKR
Estimated Weekly Salary: 26,933 LKR per week
Estimated Hourly Salary: 673 LKR per hour
Last revision of data: 2024-01-02Client Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,186 USD
Estimated Monthly Salary: 349 USD
Estimated Weekly Salary: 81 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Client Support Specialist job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Client Support Specialist in Sri Lanka earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Client Support Specialist job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Client Support Specialist in Sri Lanka earns on average:
0.81 times the average salary (or 81% of average salary).
Is Client Support Specialist a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Client Support Specialist?
High salary for Client Support Specialist would be somewhere between 1,590,975 LKR and 2,097,194 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Client Support Specialist in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,446,341 LKR
Estimated Monthly Salary: 120,528 LKR
Estimated Weekly Salary: 27,814 LKR per week
Estimated Hourly Salary: 695 LKR per hour
By working as Client Support Specialist a person can save up to 124 USD per month or 1,493 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Client Support Specialist
India is 16,624 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
2. Cardiologist
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
Hospital pharmacy technician (1,315,477 LKR per year, pre-tax.)
Associate account manager (1,906,530 LKR per year, pre-tax.)
Analytical methods development scientist (2,516,883 LKR per year, pre-tax.)
Executive vice president (evp), of worldwide operations (7,405,327 LKR per year, pre-tax.)
Russian translator (1,315,477 LKR per year, pre-tax.)
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