Home > Salary > Spain > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 60,453 EUR
Estimated Monthly Salary: 5,038 EUR
Estimated Weekly Salary: 1,163 EUR per week
Estimated Hourly Salary: 29 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,863 EUR
Estimated Weekly Salary: 1,122 EUR per week
Estimated Hourly Salary: 28 EUR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 60,394 USD
Estimated Monthly Salary: 5,033 USD
Estimated Weekly Salary: 1,161 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 60,453 EUR
Estimated Monthly Salary: 5,038 EUR
Estimated Weekly Salary: 1,163 EUR per week
Estimated Hourly Salary: 29 EUR per hour
By working as Call Center Director a person can save up to 3,766 USD per month or 45,188 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Spain, see costs of living in Spain.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Spain
Average Yearly Salary of Call Center Director in Spain is approximately 60,453 EUR (60,394 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 60,453 EUR
Estimated Monthly Salary: 5,038 EUR
Estimated Weekly Salary: 1,163 EUR per week
Estimated Hourly Salary: 29 EUR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 58,358 EUREstimated Monthly Salary: 4,863 EUR
Estimated Weekly Salary: 1,122 EUR per week
Estimated Hourly Salary: 28 EUR per hour
Last revision of data: 2024-01-02Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 60,394 USD
Estimated Monthly Salary: 5,033 USD
Estimated Weekly Salary: 1,161 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Spain is a vibrant country located in southwestern Europe, occupying the majority of the Iberian Peninsula. With a population of approximately 47 million people, it is the sixth-largest country in Europe. Spain covers an area of about 505,990 square kilometers, making it the fourth-largest country on the continent.
Estimated national average yearly salary is 28,867 EUR (31,680 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Spain.
Comparison shows that a person working as Call Center Director in Spain earns on average:
2.09 times the average salary (or 209% of average salary).
Estimated national average yearly salary is 28,867 EUR (31,680 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Spain.
Comparison shows that a person working as Call Center Director in Spain earns on average:
2.09 times the average salary (or 209% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 66,498 EUR and 87,657 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Spain?
Living in Spain the approximate monthly expenses are: 1,267 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 60,453 EUR
Estimated Monthly Salary: 5,038 EUR
Estimated Weekly Salary: 1,163 EUR per week
Estimated Hourly Salary: 29 EUR per hour
By working as Call Center Director a person can save up to 3,766 USD per month or 45,188 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Spain, see costs of living in Spain.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Portugal, France, orra, Gibraltar, Morocco. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Portugal is 49,303 USD
France is 87,616 USD
Morocco is 28,571 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Spain
(331,206 EUR per year, pre-tax.)
2. Cardiologist
(275,428 EUR per year, pre-tax.)
(265,344 EUR per year, pre-tax.)
4. Neurosurgeon
(257,501 EUR per year, pre-tax.)
(257,200 EUR per year, pre-tax.)
6. Urologist
(251,720 EUR per year, pre-tax.)
(251,190 EUR per year, pre-tax.)
(250,735 EUR per year, pre-tax.)
(250,685 EUR per year, pre-tax.)
10. Oncologist
(250,519 EUR per year, pre-tax.)
Data as of 2025Random salary:
Business process analyst (41,092 EUR per year, pre-tax.)
Machine builder (26,244 EUR per year, pre-tax.)
Lead grocery clerk (16,742 EUR per year, pre-tax.)
Client support specialist (16,835 EUR per year, pre-tax.)
Lead software engineer (62,064 EUR per year, pre-tax.)
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