Telephone Dispatch Supervisor salary in South Africa

Average Yearly Salary of Telephone Dispatch Supervisor in South Africa is approximately 88,973 ZAR (4,423 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Telephone Dispatch Supervisor do?

A telephone dispatch supervisor is responsible for overseeing the operations of a telephone dispatch center. They manage a team of dispatchers who receive and process incoming calls, prioritize and assign tasks to field personnel, and ensure timely and efficient responses to emergencies or service requests. The supervisor monitors call volumes, tracks response times, and ensures compliance with protocols and procedures. They also provide guidance and support to dispatchers, resolve customer complaints or issues, and coordinate with other departments or agencies as needed. Strong communication and organizational skills are essential for this role, as well as the ability to remain calm and make quick decisions in high-pressure situations.

Skills: Telephone dispatch, Supervisor, Operations management, Customer service, Emergency response, Communication skills
Job industry: Telecommunications

How much does Telephone Dispatch Supervisor make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Telephone Dispatch Supervisor a well paid job?

No, our data shows that Telephone Dispatch Supervisor is typically not a well-paid job. The salary varies based on experience. Meaning that even though Telephone Dispatch Supervisor might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Telephone Dispatch Supervisor?

High salary for Telephone Dispatch Supervisor would be somewhere between 97,870 ZAR and 129,011 ZAR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Telephone Dispatch Supervisor in South Africa?

Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 88,973 ZAR
Estimated Monthly Salary: 7,414 ZAR
Estimated Weekly Salary: 1,711 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Telephone Dispatch Supervisor a person can save up to 97 USD per month or 1,169 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in South Africa, see costs of living in South Africa.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Telephone Dispatch Supervisor

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in South Africa

Data as of 2025

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