Home > Salary > South Africa > Technical Support Engineer
A technical support engineer is responsible for providing assistance and resolving technical issues related to software, hardware, or other technology products. They work closely with customers or clients to understand and diagnose problems, offer guidance, and provide solutions. Technical support engineers may communicate through various channels such as phone calls, emails, or chat systems to troubleshoot and resolve issues effectively.
Their primary duties include analyzing and identifying the root cause of technical problems, documenting solutions and maintaining records, conducting research to stay up-to-date with current technology trends, and collaborating with other teams to ensure customer satisfaction. Additionally, they may also be involved in training users on new products or features.
Estimated Yearly Salary: 180,313 ZAR
Estimated Monthly Salary: 15,026 ZAR
Estimated Weekly Salary: 3,468 ZAR per week
Estimated Hourly Salary: 87 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 14,533 ZAR
Estimated Weekly Salary: 3,354 ZAR per week
Estimated Hourly Salary: 84 ZAR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 9,039 USD
Estimated Monthly Salary: 753 USD
Estimated Weekly Salary: 174 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 180,313 ZAR
Estimated Monthly Salary: 15,026 ZAR
Estimated Weekly Salary: 3,468 ZAR per week
Estimated Hourly Salary: 87 ZAR per hour
By working as Technical Support Engineer a person can save up to 482 USD per month or 5,785 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Technical Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Technical Support Engineer salary in South Africa
Average Yearly Salary of Technical Support Engineer in South Africa is approximately 180,313 ZAR (9,039 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Engineer do?
A technical support engineer is responsible for providing assistance and resolving technical issues related to software, hardware, or other technology products. They work closely with customers or clients to understand and diagnose problems, offer guidance, and provide solutions. Technical support engineers may communicate through various channels such as phone calls, emails, or chat systems to troubleshoot and resolve issues effectively.
Their primary duties include analyzing and identifying the root cause of technical problems, documenting solutions and maintaining records, conducting research to stay up-to-date with current technology trends, and collaborating with other teams to ensure customer satisfaction. Additionally, they may also be involved in training users on new products or features.
Skills: Technical Support Engineer, IT Support, Troubleshooting, Customer Service, Problem-Solving, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Engineer make?
Salary details
How much does Technical Support Engineer make?Estimated Yearly Salary: 180,313 ZAR
Estimated Monthly Salary: 15,026 ZAR
Estimated Weekly Salary: 3,468 ZAR per week
Estimated Hourly Salary: 87 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 174,400 ZAREstimated Monthly Salary: 14,533 ZAR
Estimated Weekly Salary: 3,354 ZAR per week
Estimated Hourly Salary: 84 ZAR per hour
Last revision of data: 2024-01-09Technical Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 9,039 USD
Estimated Monthly Salary: 753 USD
Estimated Weekly Salary: 174 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Engineer job salary compared to average salary in South Africa.
Comparison shows that a person working as Technical Support Engineer in South Africa earns on average:
1.42 times the average salary (or 142% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Engineer job salary compared to average salary in South Africa.
Comparison shows that a person working as Technical Support Engineer in South Africa earns on average:
1.42 times the average salary (or 142% of average salary).
Is Technical Support Engineer a well paid job?
Yes, our data shows that Technical Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Engineer?
High salary for Technical Support Engineer would be somewhere between 198,344 ZAR and 261,454 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Engineer in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 180,313 ZAR
Estimated Monthly Salary: 15,026 ZAR
Estimated Weekly Salary: 3,468 ZAR per week
Estimated Hourly Salary: 87 ZAR per hour
By working as Technical Support Engineer a person can save up to 482 USD per month or 5,785 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Engineer
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
(1,412,867 ZAR per year, pre-tax.)
2. Cardiologist
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5. Neurosurgeon
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(1,077,960 ZAR per year, pre-tax.)
(1,073,792 ZAR per year, pre-tax.)
(1,073,439 ZAR per year, pre-tax.)
9. Oncologist
(1,071,922 ZAR per year, pre-tax.)
10. Urologist
(1,071,632 ZAR per year, pre-tax.)
Data as of 2025Random salary:
Senior research associate (146,956 ZAR per year, pre-tax.)
Medical auditor (106,639 ZAR per year, pre-tax.)
Cinematographer (150,315 ZAR per year, pre-tax.)
Electric meter installer (81,883 ZAR per year, pre-tax.)
Air quality engineer (205,440 ZAR per year, pre-tax.)
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