Home > Salary > South Africa > Technical Support Assistant
A technical support assistant is responsible for providing assistance and resolving technical issues faced by customers or clients. They are knowledgeable about the products or services offered by the company and provide troubleshooting guidance either over the phone, through email, or via live chat. They diagnose and analyze problems, offer step-by-step instructions to resolve issues, and escalate complex cases to higher-level technicians if necessary. Technical support assistants also maintain customer records, document solutions, and update knowledge bases to ensure accurate and up-to-date information is available to the team and customers. They possess excellent communication skills, patience, and a strong understanding of computer systems and software applications.
Estimated Yearly Salary: 88,956 ZAR
Estimated Monthly Salary: 7,413 ZAR
Estimated Weekly Salary: 1,711 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 4,424 USD
Estimated Monthly Salary: 369 USD
Estimated Weekly Salary: 85 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 88,956 ZAR
Estimated Monthly Salary: 7,413 ZAR
Estimated Weekly Salary: 1,711 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Technical Support Assistant a person can save up to 97 USD per month or 1,170 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Technical Support Assistant
Last revision of data: 2025-01-04
Data as of 2025
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Technical Support Assistant salary in South Africa
Average Yearly Salary of Technical Support Assistant in South Africa is approximately 88,956 ZAR (4,424 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Assistant do?
A technical support assistant is responsible for providing assistance and resolving technical issues faced by customers or clients. They are knowledgeable about the products or services offered by the company and provide troubleshooting guidance either over the phone, through email, or via live chat. They diagnose and analyze problems, offer step-by-step instructions to resolve issues, and escalate complex cases to higher-level technicians if necessary. Technical support assistants also maintain customer records, document solutions, and update knowledge bases to ensure accurate and up-to-date information is available to the team and customers. They possess excellent communication skills, patience, and a strong understanding of computer systems and software applications.
Skills: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Computer Systems
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Assistant make?
Salary details
How much does Technical Support Assistant make?Estimated Yearly Salary: 88,956 ZAR
Estimated Monthly Salary: 7,413 ZAR
Estimated Weekly Salary: 1,711 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 85,720 ZAREstimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-09Technical Support Assistant estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,424 USD
Estimated Monthly Salary: 369 USD
Estimated Weekly Salary: 85 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Assistant job salary compared to average salary in South Africa.
Comparison shows that a person working as Technical Support Assistant in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Assistant job salary compared to average salary in South Africa.
Comparison shows that a person working as Technical Support Assistant in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Is Technical Support Assistant a well paid job?
No, our data shows that Technical Support Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Technical Support Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Technical Support Assistant?
High salary for Technical Support Assistant would be somewhere between 97,852 ZAR and 128,986 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Assistant in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 88,956 ZAR
Estimated Monthly Salary: 7,413 ZAR
Estimated Weekly Salary: 1,711 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Technical Support Assistant a person can save up to 97 USD per month or 1,170 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Assistant
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
(1,412,867 ZAR per year, pre-tax.)
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5. Neurosurgeon
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(1,077,960 ZAR per year, pre-tax.)
(1,073,792 ZAR per year, pre-tax.)
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9. Oncologist
(1,071,922 ZAR per year, pre-tax.)
10. Urologist
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Data as of 2025Random salary:
Data management consultant (268,602 ZAR per year, pre-tax.)
Program manager utility (232,060 ZAR per year, pre-tax.)
Early learning center director (93,101 ZAR per year, pre-tax.)
Data director (233,540 ZAR per year, pre-tax.)
Offset press operator helper (73,627 ZAR per year, pre-tax.)
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