Home > Salary > South Africa > Service Operations Manager
A Service Operations Manager is responsible for overseeing and managing the operations of a service-based organization. They ensure that all aspects of service delivery, including customer satisfaction, quality control, and efficiency, are met. This role involves coordinating with various departments, such as customer support, technical teams, and sales, to ensure smooth service delivery. A Service Operations Manager also develops and implements strategies to improve service processes, optimize resource allocation, and enhance overall operational performance. They analyze data and metrics to identify areas for improvement and make recommendations for corrective actions. Additionally, they may be involved in hiring and training staff, setting performance goals, and monitoring team performance. Overall, a Service Operations Manager plays a crucial role in ensuring that the organization's services are delivered effectively, meeting customer expectations and driving business growth.
Estimated Yearly Salary: 209,616 ZAR
Estimated Monthly Salary: 17,468 ZAR
Estimated Weekly Salary: 4,031 ZAR per week
Estimated Hourly Salary: 101 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 16,875 ZAR
Estimated Weekly Salary: 3,894 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 10,467 USD
Estimated Monthly Salary: 872 USD
Estimated Weekly Salary: 201 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 209,616 ZAR
Estimated Monthly Salary: 17,468 ZAR
Estimated Weekly Salary: 4,031 ZAR per week
Estimated Hourly Salary: 101 ZAR per hour
By working as Service Operations Manager a person can save up to 601 USD per month or 7,213 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Service Operations Manager
Last revision of data: 2025-01-04
Data as of 2025
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Service Operations Manager salary in South Africa
Average Yearly Salary of Service Operations Manager in South Africa is approximately 209,616 ZAR (10,467 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Operations Manager do?
A Service Operations Manager is responsible for overseeing and managing the operations of a service-based organization. They ensure that all aspects of service delivery, including customer satisfaction, quality control, and efficiency, are met. This role involves coordinating with various departments, such as customer support, technical teams, and sales, to ensure smooth service delivery. A Service Operations Manager also develops and implements strategies to improve service processes, optimize resource allocation, and enhance overall operational performance. They analyze data and metrics to identify areas for improvement and make recommendations for corrective actions. Additionally, they may be involved in hiring and training staff, setting performance goals, and monitoring team performance. Overall, a Service Operations Manager plays a crucial role in ensuring that the organization's services are delivered effectively, meeting customer expectations and driving business growth.
Skills: Service Operations Manager, Operations Management, Customer Satisfaction, Quality Control, Efficiency, Process Improvement
Job industry: Operations
Job industry: Operations
How much does Service Operations Manager make?
Salary details
How much does Service Operations Manager make?Estimated Yearly Salary: 209,616 ZAR
Estimated Monthly Salary: 17,468 ZAR
Estimated Weekly Salary: 4,031 ZAR per week
Estimated Hourly Salary: 101 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 202,500 ZAREstimated Monthly Salary: 16,875 ZAR
Estimated Weekly Salary: 3,894 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
Last revision of data: 2024-01-07Service Operations Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 10,467 USD
Estimated Monthly Salary: 872 USD
Estimated Weekly Salary: 201 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Operations Manager job salary compared to average salary in South Africa.
Comparison shows that a person working as Service Operations Manager in South Africa earns on average:
1.65 times the average salary (or 165% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Operations Manager job salary compared to average salary in South Africa.
Comparison shows that a person working as Service Operations Manager in South Africa earns on average:
1.65 times the average salary (or 165% of average salary).
Is Service Operations Manager a well paid job?
Yes, our data shows that Service Operations Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Operations Manager?
High salary for Service Operations Manager would be somewhere between 230,578 ZAR and 303,943 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Operations Manager in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 209,616 ZAR
Estimated Monthly Salary: 17,468 ZAR
Estimated Weekly Salary: 4,031 ZAR per week
Estimated Hourly Salary: 101 ZAR per hour
By working as Service Operations Manager a person can save up to 601 USD per month or 7,213 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Operations Manager
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
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5. Neurosurgeon
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9. Oncologist
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10. Urologist
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Data as of 2025Random salary:
Employee communications director (313,340 ZAR per year, pre-tax.)
Asp.net developer (188,290 ZAR per year, pre-tax.)
Business director (186,632 ZAR per year, pre-tax.)
Underwriter 1 (130,115 ZAR per year, pre-tax.)
Billing assistant (81,300 ZAR per year, pre-tax.)
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