Home > Salary > South Africa > Refund Specialist
A refund specialist is responsible for managing and processing refund requests from customers. They work closely with the customer service team to investigate and resolve refund claims, ensuring that they are handled in a timely and efficient manner. The refund specialist analyzes customer accounts, verifies purchase information, and determines if a refund is warranted based on company policies. They may also communicate with customers to gather additional information or provide updates on the status of their refund. Attention to detail is crucial in this role, as the specialist must accurately document refund transactions and maintain records. Strong communication and problem-solving skills are essential to effectively resolve customer concerns and ensure customer satisfaction.
Estimated Yearly Salary: 88,575 ZAR
Estimated Monthly Salary: 7,381 ZAR
Estimated Weekly Salary: 1,703 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 4,448 USD
Estimated Monthly Salary: 371 USD
Estimated Weekly Salary: 86 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 88,575 ZAR
Estimated Monthly Salary: 7,381 ZAR
Estimated Weekly Salary: 1,703 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Refund Specialist a person can save up to 99 USD per month or 1,194 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Refund Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Refund Specialist salary in South Africa
Average Yearly Salary of Refund Specialist in South Africa is approximately 88,575 ZAR (4,448 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Refund Specialist do?
A refund specialist is responsible for managing and processing refund requests from customers. They work closely with the customer service team to investigate and resolve refund claims, ensuring that they are handled in a timely and efficient manner. The refund specialist analyzes customer accounts, verifies purchase information, and determines if a refund is warranted based on company policies. They may also communicate with customers to gather additional information or provide updates on the status of their refund. Attention to detail is crucial in this role, as the specialist must accurately document refund transactions and maintain records. Strong communication and problem-solving skills are essential to effectively resolve customer concerns and ensure customer satisfaction.
Skills: refund specialist, customer service, financial transactions, problem-solving, attention to detail, customer satisfaction
Job industry: Finance
Job industry: Finance
How much does Refund Specialist make?
Salary details
How much does Refund Specialist make?Estimated Yearly Salary: 88,575 ZAR
Estimated Monthly Salary: 7,381 ZAR
Estimated Weekly Salary: 1,703 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 85,720 ZAREstimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-07Refund Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,448 USD
Estimated Monthly Salary: 371 USD
Estimated Weekly Salary: 86 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Refund Specialist job salary compared to average salary in South Africa.
Comparison shows that a person working as Refund Specialist in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Refund Specialist job salary compared to average salary in South Africa.
Comparison shows that a person working as Refund Specialist in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Is Refund Specialist a well paid job?
No, our data shows that Refund Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though Refund Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Refund Specialist?
High salary for Refund Specialist would be somewhere between 97,433 ZAR and 128,434 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Refund Specialist in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 88,575 ZAR
Estimated Monthly Salary: 7,381 ZAR
Estimated Weekly Salary: 1,703 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Refund Specialist a person can save up to 99 USD per month or 1,194 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Refund Specialist
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
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9. Oncologist
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10. Urologist
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Data as of 2025Random salary:
Glass cutter (61,698 ZAR per year, pre-tax.)
Hotel dining room attendant (61,357 ZAR per year, pre-tax.)
Machine tool builder (112,340 ZAR per year, pre-tax.)
Deputy clerk (85,720 ZAR per year, pre-tax.)
Technical product manager (267,880 ZAR per year, pre-tax.)
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