Home > Salary > South Africa > Product Support Engineer
A Product Support Engineer is responsible for providing technical assistance and support to customers who are using a company's products. They play a crucial role in ensuring customer satisfaction by troubleshooting and resolving issues related to the product. This occupation requires strong technical knowledge and problem-solving skills to identify and resolve problems efficiently. Product Support Engineers may communicate with customers through various channels such as phone, email, or chat, and they must possess excellent communication and interpersonal skills to effectively understand and address customer concerns. They also collaborate with cross-functional teams, including developers and quality assurance, to analyze and resolve complex technical issues. This role requires continuous learning and staying updated with the latest product features and technologies.
Estimated Yearly Salary: 201,801 ZAR
Estimated Monthly Salary: 16,817 ZAR
Estimated Weekly Salary: 3,881 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 16,258 ZAR
Estimated Weekly Salary: 3,752 ZAR per week
Estimated Hourly Salary: 94 ZAR per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 10,113 USD
Estimated Monthly Salary: 843 USD
Estimated Weekly Salary: 194 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 201,801 ZAR
Estimated Monthly Salary: 16,817 ZAR
Estimated Weekly Salary: 3,881 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
By working as Product Support Engineer a person can save up to 572 USD per month or 6,859 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Product Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Product Support Engineer salary in South Africa
Average Yearly Salary of Product Support Engineer in South Africa is approximately 201,801 ZAR (10,113 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Product Support Engineer do?
A Product Support Engineer is responsible for providing technical assistance and support to customers who are using a company's products. They play a crucial role in ensuring customer satisfaction by troubleshooting and resolving issues related to the product. This occupation requires strong technical knowledge and problem-solving skills to identify and resolve problems efficiently. Product Support Engineers may communicate with customers through various channels such as phone, email, or chat, and they must possess excellent communication and interpersonal skills to effectively understand and address customer concerns. They also collaborate with cross-functional teams, including developers and quality assurance, to analyze and resolve complex technical issues. This role requires continuous learning and staying updated with the latest product features and technologies.
Skills: Product Support Engineer, Technical Support, Troubleshooting, Customer Service, Problem-solving, Communication.
Job industry: Technology
Job industry: Technology
How much does Product Support Engineer make?
Salary details
How much does Product Support Engineer make?Estimated Yearly Salary: 201,801 ZAR
Estimated Monthly Salary: 16,817 ZAR
Estimated Weekly Salary: 3,881 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 195,100 ZAREstimated Monthly Salary: 16,258 ZAR
Estimated Weekly Salary: 3,752 ZAR per week
Estimated Hourly Salary: 94 ZAR per hour
Last revision of data: 2024-01-05Product Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 10,113 USD
Estimated Monthly Salary: 843 USD
Estimated Weekly Salary: 194 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Product Support Engineer job salary compared to average salary in South Africa.
Comparison shows that a person working as Product Support Engineer in South Africa earns on average:
1.59 times the average salary (or 159% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Product Support Engineer job salary compared to average salary in South Africa.
Comparison shows that a person working as Product Support Engineer in South Africa earns on average:
1.59 times the average salary (or 159% of average salary).
Is Product Support Engineer a well paid job?
Yes, our data shows that Product Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Product Support Engineer?
High salary for Product Support Engineer would be somewhere between 221,981 ZAR and 292,611 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Product Support Engineer in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 201,801 ZAR
Estimated Monthly Salary: 16,817 ZAR
Estimated Weekly Salary: 3,881 ZAR per week
Estimated Hourly Salary: 97 ZAR per hour
By working as Product Support Engineer a person can save up to 572 USD per month or 6,859 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Product Support Engineer
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
(1,412,867 ZAR per year, pre-tax.)
2. Cardiologist
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(1,138,908 ZAR per year, pre-tax.)
(1,102,268 ZAR per year, pre-tax.)
5. Neurosurgeon
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(1,077,960 ZAR per year, pre-tax.)
(1,073,792 ZAR per year, pre-tax.)
(1,073,439 ZAR per year, pre-tax.)
9. Oncologist
(1,071,922 ZAR per year, pre-tax.)
10. Urologist
(1,071,632 ZAR per year, pre-tax.)
Data as of 2025Random salary:
Underwriter 2 (147,261 ZAR per year, pre-tax.)
Switchboard supervisor (81,300 ZAR per year, pre-tax.)
Data analysis manager (195,508 ZAR per year, pre-tax.)
Chemical supervisor (191,707 ZAR per year, pre-tax.)
Music specialist (129,502 ZAR per year, pre-tax.)
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