Home > Salary > South Africa > It Help Desk Technician
An IT Help Desk Technician is responsible for providing technical support and assistance to users within an organization. They troubleshoot and resolve hardware and software issues, install and configure computer systems, and maintain network and system security. Additionally, they assist with user account management, data backups, and software updates. The IT Help Desk Technician is the first point of contact for users seeking technical assistance, so strong communication and problem-solving skills are essential. They must be able to diagnose and resolve issues remotely or escalate them to higher-level support if necessary. Patience, attention to detail, and a customer-service-oriented approach are crucial in this role.
Estimated Yearly Salary: 84,215 ZAR
Estimated Monthly Salary: 7,018 ZAR
Estimated Weekly Salary: 1,620 ZAR per week
Estimated Hourly Salary: 40 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,775 ZAR
Estimated Weekly Salary: 1,563 ZAR per week
Estimated Hourly Salary: 39 ZAR per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 4,218 USD
Estimated Monthly Salary: 352 USD
Estimated Weekly Salary: 81 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 84,215 ZAR
Estimated Monthly Salary: 7,018 ZAR
Estimated Weekly Salary: 1,620 ZAR per week
Estimated Hourly Salary: 40 ZAR per hour
By working as It Help Desk Technician a person can save up to 80 USD per month or 964 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for It Help Desk Technician
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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It Help Desk Technician salary in South Africa
Average Yearly Salary of It Help Desk Technician in South Africa is approximately 84,215 ZAR (4,218 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Technician do?
An IT Help Desk Technician is responsible for providing technical support and assistance to users within an organization. They troubleshoot and resolve hardware and software issues, install and configure computer systems, and maintain network and system security. Additionally, they assist with user account management, data backups, and software updates. The IT Help Desk Technician is the first point of contact for users seeking technical assistance, so strong communication and problem-solving skills are essential. They must be able to diagnose and resolve issues remotely or escalate them to higher-level support if necessary. Patience, attention to detail, and a customer-service-oriented approach are crucial in this role.
Skills: IT support, Technical support, Help desk technician, Troubleshooting, Customer service, Computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Technician make?
Salary details
How much does It Help Desk Technician make?Estimated Yearly Salary: 84,215 ZAR
Estimated Monthly Salary: 7,018 ZAR
Estimated Weekly Salary: 1,620 ZAR per week
Estimated Hourly Salary: 40 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 81,300 ZAREstimated Monthly Salary: 6,775 ZAR
Estimated Weekly Salary: 1,563 ZAR per week
Estimated Hourly Salary: 39 ZAR per hour
Last revision of data: 2024-01-06It Help Desk Technician estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,218 USD
Estimated Monthly Salary: 352 USD
Estimated Weekly Salary: 81 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Technician job salary compared to average salary in South Africa.
Comparison shows that a person working as It Help Desk Technician in South Africa earns on average:
0.66 times the average salary (or 66% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Technician job salary compared to average salary in South Africa.
Comparison shows that a person working as It Help Desk Technician in South Africa earns on average:
0.66 times the average salary (or 66% of average salary).
Is It Help Desk Technician a well paid job?
No, our data shows that It Help Desk Technician is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Technician might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Help Desk Technician?
High salary for It Help Desk Technician would be somewhere between 92,637 ZAR and 122,112 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Technician in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 84,215 ZAR
Estimated Monthly Salary: 7,018 ZAR
Estimated Weekly Salary: 1,620 ZAR per week
Estimated Hourly Salary: 40 ZAR per hour
By working as It Help Desk Technician a person can save up to 80 USD per month or 964 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Technician
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
(1,412,867 ZAR per year, pre-tax.)
2. Cardiologist
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5. Neurosurgeon
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9. Oncologist
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10. Urologist
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Data as of 2025Random salary:
Sap sd analyst (265,653 ZAR per year, pre-tax.)
Bank president (341,507 ZAR per year, pre-tax.)
Mental health associate (81,300 ZAR per year, pre-tax.)
Social or community service manager (99,835 ZAR per year, pre-tax.)
Manager personnel generalist (141,900 ZAR per year, pre-tax.)
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