Computer Help Desk Representative salary in South Africa

Average Yearly Salary of Computer Help Desk Representative in South Africa is approximately 95,155 ZAR (4,726 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Computer Help Desk Representative do?

A computer help desk representative is responsible for providing technical support and assistance to computer users. They address and resolve a wide range of hardware, software, and network-related issues. Their main tasks include troubleshooting problems, diagnosing and resolving technical issues, installing and configuring computer systems, and maintaining computer equipment. The computer help desk representative must possess strong problem-solving skills, excellent communication abilities, and a deep understanding of computer systems and software. They must be able to effectively communicate technical information to non-technical users and provide step-by-step instructions. Patience and customer service skills are also crucial as they deal with frustrated or inexperienced users.

Skills: Computer Help Desk, Technical Support, Troubleshooting, Customer Service, Hardware and Software Issues, Communication Skills
Job industry: Information technology

How much does Computer Help Desk Representative make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Computer Help Desk Representative a well paid job?

No, our data shows that Computer Help Desk Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Computer Help Desk Representative might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Computer Help Desk Representative?

High salary for Computer Help Desk Representative would be somewhere between 104,671 ZAR and 137,975 ZAR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Computer Help Desk Representative in South Africa?

Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 95,155 ZAR
Estimated Monthly Salary: 7,930 ZAR
Estimated Weekly Salary: 1,830 ZAR per week
Estimated Hourly Salary: 46 ZAR per hour
By working as Computer Help Desk Representative a person can save up to 123 USD per month or 1,472 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in South Africa, see costs of living in South Africa.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Computer Help Desk Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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