Home > Salary > South Africa > Computer Help Desk Operator
A computer help desk operator is responsible for providing technical support and assistance to computer users within an organization. They respond to inquiries, diagnose and troubleshoot hardware and software problems, and offer solutions to ensure smooth operation of computer systems. Help desk operators may assist with network connectivity issues, software installations, password resets, and other user-related problems. They document and track all reported issues and resolutions, maintaining a knowledge base for future reference. Excellent communication skills are essential as they interact directly with end-users, guiding them through step-by-step instructions or remotely accessing their systems to resolve issues. A strong understanding of computer systems, hardware, software, and networking is crucial for success in this role.
Estimated Yearly Salary: 88,526 ZAR
Estimated Monthly Salary: 7,377 ZAR
Estimated Weekly Salary: 1,702 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 4,436 USD
Estimated Monthly Salary: 370 USD
Estimated Weekly Salary: 85 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 88,526 ZAR
Estimated Monthly Salary: 7,377 ZAR
Estimated Weekly Salary: 1,702 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Computer Help Desk Operator a person can save up to 98 USD per month or 1,182 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Estimated Yearly Salary for Computer Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
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Computer Help Desk Operator salary in South Africa
Average Yearly Salary of Computer Help Desk Operator in South Africa is approximately 88,526 ZAR (4,436 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Computer Help Desk Operator do?
A computer help desk operator is responsible for providing technical support and assistance to computer users within an organization. They respond to inquiries, diagnose and troubleshoot hardware and software problems, and offer solutions to ensure smooth operation of computer systems. Help desk operators may assist with network connectivity issues, software installations, password resets, and other user-related problems. They document and track all reported issues and resolutions, maintaining a knowledge base for future reference. Excellent communication skills are essential as they interact directly with end-users, guiding them through step-by-step instructions or remotely accessing their systems to resolve issues. A strong understanding of computer systems, hardware, software, and networking is crucial for success in this role.
Skills: computer help desk operator, technical support, troubleshooting, customer service, IT support, problem-solving.
Job industry: Information technology
Job industry: Information technology
How much does Computer Help Desk Operator make?
Salary details
How much does Computer Help Desk Operator make?Estimated Yearly Salary: 88,526 ZAR
Estimated Monthly Salary: 7,377 ZAR
Estimated Weekly Salary: 1,702 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 85,720 ZAREstimated Monthly Salary: 7,143 ZAR
Estimated Weekly Salary: 1,648 ZAR per week
Estimated Hourly Salary: 41 ZAR per hour
Last revision of data: 2024-01-09Computer Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,436 USD
Estimated Monthly Salary: 370 USD
Estimated Weekly Salary: 85 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
South Africa is a diverse and vibrant country located at the southernmost tip of the African continent. It has a population of approximately 59 million people and covers an area of around 1.2 million square kilometers. The country is known for its rich cultural heritage, stunning landscapes, and abundant wildlife.
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Computer Help Desk Operator job salary compared to average salary in South Africa.
Comparison shows that a person working as Computer Help Desk Operator in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Estimated national average yearly salary is 126,956 ZAR (6,780 USD). Value indicated is pre-tax. Below graph shows estimated Computer Help Desk Operator job salary compared to average salary in South Africa.
Comparison shows that a person working as Computer Help Desk Operator in South Africa earns on average:
0.7 times the average salary (or 70% of average salary).
Is Computer Help Desk Operator a well paid job?
No, our data shows that Computer Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Computer Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Computer Help Desk Operator?
High salary for Computer Help Desk Operator would be somewhere between 97,379 ZAR and 128,363 ZAR. However this is an estimation based on Gaussian Distribution.How much can you save working as Computer Help Desk Operator in South Africa?
Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 88,526 ZAR
Estimated Monthly Salary: 7,377 ZAR
Estimated Weekly Salary: 1,702 ZAR per week
Estimated Hourly Salary: 43 ZAR per hour
By working as Computer Help Desk Operator a person can save up to 98 USD per month or 1,182 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in South Africa, see costs of living in South Africa.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Computer Help Desk Operator
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in South Africa
(1,412,867 ZAR per year, pre-tax.)
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9. Oncologist
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10. Urologist
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Data as of 2025Random salary:
Key account sales executive (156,148 ZAR per year, pre-tax.)
Senior vice president (svp), marketing (480,360 ZAR per year, pre-tax.)
Music manager (133,303 ZAR per year, pre-tax.)
Private detective (130,060 ZAR per year, pre-tax.)
Medical abstractorauditor (101,354 ZAR per year, pre-tax.)
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