Client Support Analyst salary in South Africa

Average Yearly Salary of Client Support Analyst in South Africa is approximately 137,889 ZAR (6,908 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Client Support Analyst do?

A Client Support Analyst is responsible for providing technical assistance and support to clients regarding software applications or hardware systems. Their main objective is to ensure that clients' issues are resolved in a timely manner and to their satisfaction. They analyze client inquiries, diagnose problems, and provide solutions or escalate issues to the appropriate department if necessary. Client Support Analysts also document and maintain records of client interactions and resolutions in order to track trends and improve customer service processes. They may also be involved in training clients on how to effectively use the software or hardware systems.

Skills: Client Support Analyst, Technical Support, Customer Service, Troubleshooting, Software Applications, Hardware Systems
Job industry: Information technology

How much does Client Support Analyst make?

Difference in salary year over year or average salary increase is approximately 4 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Client Support Analyst a well paid job?

Yes, our data show that Client Support Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Client Support Analyst?

High salary for Client Support Analyst would be somewhere between 151,678 ZAR and 199,939 ZAR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Client Support Analyst in South Africa?

Living in South Africa the approximate monthly expenses are: 271 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 137,889 ZAR
Estimated Monthly Salary: 11,491 ZAR
Estimated Weekly Salary: 2,652 ZAR per week
Estimated Hourly Salary: 66 ZAR per hour
By working as Client Support Analyst a person can save up to 304 USD per month or 3,654 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in South Africa, see costs of living in South Africa.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Namibia, Botswana, Zimbabwe, Mozambique, Eswatini, Lesotho.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Client Support Analyst

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in South Africa

Data as of 2025

Random salary:
Employee experience manager (187,720 ZAR per year, pre-tax.)
Project manager right of way (239,440 ZAR per year, pre-tax.)
Information technology (it), instructor (153,720 ZAR per year, pre-tax.)
Medicaid medical billing specialist (78,720 ZAR per year, pre-tax.)
Rancher (167,142 ZAR per year, pre-tax.)

Feedback about these results