Home > Salary > Singapore > It Customer Support Specialist
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Estimated Yearly Salary: 83,478 SGD
Estimated Monthly Salary: 6,957 SGD
Estimated Weekly Salary: 1,605 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 41,614 USD
Estimated Monthly Salary: 3,468 USD
Estimated Weekly Salary: 800 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 83,478 SGD
Estimated Monthly Salary: 6,957 SGD
Estimated Weekly Salary: 1,605 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as It Customer Support Specialist a person can save up to 780 USD per month or 9,358 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for It Customer Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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It Customer Support Specialist salary in Singapore
Average Yearly Salary of It Customer Support Specialist in Singapore is approximately 83,478 SGD (41,614 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Support Specialist do?
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Skills: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Customer Support Specialist make?
Salary details
How much does It Customer Support Specialist make?Estimated Yearly Salary: 83,478 SGD
Estimated Monthly Salary: 6,957 SGD
Estimated Weekly Salary: 1,605 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 80,572 SGDEstimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-05It Customer Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 41,614 USD
Estimated Monthly Salary: 3,468 USD
Estimated Weekly Salary: 800 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Singapore.
Comparison shows that a person working as It Customer Support Specialist in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Singapore.
Comparison shows that a person working as It Customer Support Specialist in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Is It Customer Support Specialist a well paid job?
Yes, our data show that It Customer Support Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Customer Support Specialist?
High salary for It Customer Support Specialist would be somewhere between 91,826 SGD and 121,043 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Support Specialist in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 83,478 SGD
Estimated Monthly Salary: 6,957 SGD
Estimated Weekly Salary: 1,605 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as It Customer Support Specialist a person can save up to 780 USD per month or 9,358 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Support Specialist
Malaysia is 11,028 USD
Indonesia is 6,588 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Mental health technician (77,548 SGD per year, pre-tax.)
Revenue cycle analyst (87,646 SGD per year, pre-tax.)
Sales agent produce (183,120 SGD per year, pre-tax.)
Senior portfolio manager (184,562 SGD per year, pre-tax.)
Audiovisual production director (133,312 SGD per year, pre-tax.)
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