Home > Salary > Singapore > It Customer Service Analyst
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Estimated Yearly Salary: 83,264 SGD
Estimated Monthly Salary: 6,939 SGD
Estimated Weekly Salary: 1,601 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 41,634 USD
Estimated Monthly Salary: 3,470 USD
Estimated Weekly Salary: 801 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 83,264 SGD
Estimated Monthly Salary: 6,939 SGD
Estimated Weekly Salary: 1,601 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as It Customer Service Analyst a person can save up to 782 USD per month or 9,378 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for It Customer Service Analyst
Last revision of data: 2025-01-04
Data as of 2025
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It Customer Service Analyst salary in Singapore
Average Yearly Salary of It Customer Service Analyst in Singapore is approximately 83,264 SGD (41,634 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Service Analyst do?
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Skills: IT support, customer service, technical troubleshooting, communication skills, problem-solving, documentation.
Job industry: Information technology
Job industry: Information technology
How much does It Customer Service Analyst make?
Salary details
How much does It Customer Service Analyst make?Estimated Yearly Salary: 83,264 SGD
Estimated Monthly Salary: 6,939 SGD
Estimated Weekly Salary: 1,601 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 80,572 SGDEstimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-09It Customer Service Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 41,634 USD
Estimated Monthly Salary: 3,470 USD
Estimated Weekly Salary: 801 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Singapore.
Comparison shows that a person working as It Customer Service Analyst in Singapore earns on average:
0.87 times the average salary (or 87% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Singapore.
Comparison shows that a person working as It Customer Service Analyst in Singapore earns on average:
0.87 times the average salary (or 87% of average salary).
Is It Customer Service Analyst a well paid job?
Yes, our data show that It Customer Service Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Customer Service Analyst?
High salary for It Customer Service Analyst would be somewhere between 91,590 SGD and 120,733 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Service Analyst in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 83,264 SGD
Estimated Monthly Salary: 6,939 SGD
Estimated Weekly Salary: 1,601 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as It Customer Service Analyst a person can save up to 782 USD per month or 9,378 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Service Analyst
Malaysia is 11,044 USD
Indonesia is 6,549 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
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Data as of 2025Random salary:
Payroll benefits team lead (162,610 SGD per year, pre-tax.)
Orthopedic physician assistant (pa) (263,692 SGD per year, pre-tax.)
Data entry associate (80,572 SGD per year, pre-tax.)
Food safety specialist (86,803 SGD per year, pre-tax.)
Maintenance gardener (52,457 SGD per year, pre-tax.)
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Please note:This website offers salary estimates for informational purposes exclusively.
This website presents salary estimates for informational purposes only. While we gather data from multiple sources, we cannot guarantee full accuracy. Users are advised to consult trusted platforms before making major financial moves. Salaries shift due to various factors, such as experience, industry trends, and negotiation tactics. We make no guarantee regarding the correctness of the displayed salary figures. Your use of this site confirms your acceptance of these conditions.
This website compiles salary information for educational use only. While we endeavor to deliver correct estimates, we cannot ensure their absolute precision. Users are strongly encouraged to check with additional databases before making financial decisions. Salary figures vary based on multiple factors, such as industry trends, negotiation power, and regional demand. We do not offer any guarantees as to the validity of the listed data. Your use of this site indicates acceptance of this notice.