Home > Salary > Singapore > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 93,974 SGD
Estimated Monthly Salary: 7,831 SGD
Estimated Weekly Salary: 1,807 SGD per week
Estimated Hourly Salary: 45 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,569 SGD
Estimated Weekly Salary: 1,747 SGD per week
Estimated Hourly Salary: 44 SGD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 47,029 USD
Estimated Monthly Salary: 3,919 USD
Estimated Weekly Salary: 904 USD per week
Estimated Hourly Salary: 23 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 93,974 SGD
Estimated Monthly Salary: 7,831 SGD
Estimated Weekly Salary: 1,807 SGD per week
Estimated Hourly Salary: 45 SGD per hour
By working as Help Desk Associate a person can save up to 1,231 USD per month or 14,773 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Associate salary in Singapore
Average Yearly Salary of Help Desk Associate in Singapore is approximately 93,974 SGD (47,029 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 93,974 SGD
Estimated Monthly Salary: 7,831 SGD
Estimated Weekly Salary: 1,807 SGD per week
Estimated Hourly Salary: 45 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 90,828 SGDEstimated Monthly Salary: 7,569 SGD
Estimated Weekly Salary: 1,747 SGD per week
Estimated Hourly Salary: 44 SGD per hour
Last revision of data: 2024-01-03Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 47,029 USD
Estimated Monthly Salary: 3,919 USD
Estimated Weekly Salary: 904 USD per week
Estimated Hourly Salary: 23 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Singapore.
Comparison shows that a person working as Help Desk Associate in Singapore earns on average:
0.99 times the average salary (or 99% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Singapore.
Comparison shows that a person working as Help Desk Associate in Singapore earns on average:
0.99 times the average salary (or 99% of average salary).
Is Help Desk Associate a well paid job?
Yes, our data show that Help Desk Associate is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 103,371 SGD and 136,262 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 93,974 SGD
Estimated Monthly Salary: 7,831 SGD
Estimated Weekly Salary: 1,807 SGD per week
Estimated Hourly Salary: 45 SGD per hour
By working as Help Desk Associate a person can save up to 1,231 USD per month or 14,773 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
Malaysia is 12,473 USD
Indonesia is 7,391 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
National sales director (316,146 SGD per year, pre-tax.)
Search engine optimization specialist (173,005 SGD per year, pre-tax.)
Talent acquisition administrator (91,562 SGD per year, pre-tax.)
Therapeutic specialty representative (158,326 SGD per year, pre-tax.)
Planogram technician (37,081 SGD per year, pre-tax.)
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