Home > Salary > Singapore > Director Customer Experience
A Director of Customer Experience is responsible for overseeing and improving the overall customer journey and satisfaction within an organization. They develop strategies to enhance the customer experience by analyzing customer feedback, identifying pain points, and implementing solutions to address them. This role involves collaborating with various departments, such as marketing, sales, and product development, to ensure a seamless and consistent customer experience across all touchpoints. The Director of Customer Experience also establishes and monitors key performance indicators (KPIs) to measure customer satisfaction and loyalty. They lead a team of customer service representatives, ensuring they are well-trained and equipped to provide exceptional customer support. Additionally, the Director of Customer Experience stays updated on industry trends and best practices to continuously improve the customer experience.
Estimated Yearly Salary: 291,251 SGD
Estimated Monthly Salary: 24,271 SGD
Estimated Weekly Salary: 5,601 SGD per week
Estimated Hourly Salary: 140 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 23,439 SGD
Estimated Weekly Salary: 5,409 SGD per week
Estimated Hourly Salary: 135 SGD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 145,115 USD
Estimated Monthly Salary: 12,093 USD
Estimated Weekly Salary: 2,791 USD per week
Estimated Hourly Salary: 70 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 291,251 SGD
Estimated Monthly Salary: 24,271 SGD
Estimated Weekly Salary: 5,601 SGD per week
Estimated Hourly Salary: 140 SGD per hour
By working as Director Customer Experience a person can save up to 9,405 USD per month or 112,859 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Director Customer Experience
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Oil operator (94,116 SGD per year, pre-tax.)
Children's minister (57,307 SGD per year, pre-tax.)
Tire assembler (48,642 SGD per year, pre-tax.)
Crm senior consultant (250,377 SGD per year, pre-tax.)
Fundraisingsponsorship manager (76,690 SGD per year, pre-tax.)
Director Customer Experience salary in Singapore
Average Yearly Salary of Director Customer Experience in Singapore is approximately 291,251 SGD (145,115 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Director Customer Experience do?
A Director of Customer Experience is responsible for overseeing and improving the overall customer journey and satisfaction within an organization. They develop strategies to enhance the customer experience by analyzing customer feedback, identifying pain points, and implementing solutions to address them. This role involves collaborating with various departments, such as marketing, sales, and product development, to ensure a seamless and consistent customer experience across all touchpoints. The Director of Customer Experience also establishes and monitors key performance indicators (KPIs) to measure customer satisfaction and loyalty. They lead a team of customer service representatives, ensuring they are well-trained and equipped to provide exceptional customer support. Additionally, the Director of Customer Experience stays updated on industry trends and best practices to continuously improve the customer experience.
Skills: Customer Experience, Customer Satisfaction, Customer Journey, Customer Support, KPIs, Strategy
Job industry: Customer service
Job industry: Customer service
How much does Director Customer Experience make?
Salary details
How much does Director Customer Experience make?Estimated Yearly Salary: 291,251 SGD
Estimated Monthly Salary: 24,271 SGD
Estimated Weekly Salary: 5,601 SGD per week
Estimated Hourly Salary: 140 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 281,272 SGDEstimated Monthly Salary: 23,439 SGD
Estimated Weekly Salary: 5,409 SGD per week
Estimated Hourly Salary: 135 SGD per hour
Last revision of data: 2024-01-03Director Customer Experience estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 145,115 USD
Estimated Monthly Salary: 12,093 USD
Estimated Weekly Salary: 2,791 USD per week
Estimated Hourly Salary: 70 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Singapore.
Comparison shows that a person working as Director Customer Experience in Singapore earns on average:
3.05 times the average salary (or 305% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Singapore.
Comparison shows that a person working as Director Customer Experience in Singapore earns on average:
3.05 times the average salary (or 305% of average salary).
Is Director Customer Experience a well paid job?
Yes, our data show that Director Customer Experience is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Director Customer Experience?
High salary for Director Customer Experience would be somewhere between 320,376 SGD and 422,314 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Director Customer Experience in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 291,251 SGD
Estimated Monthly Salary: 24,271 SGD
Estimated Weekly Salary: 5,601 SGD per week
Estimated Hourly Salary: 140 SGD per hour
By working as Director Customer Experience a person can save up to 9,405 USD per month or 112,859 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Director Customer Experience
Malaysia is 38,540 USD
Indonesia is 22,873 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Oil operator (94,116 SGD per year, pre-tax.)
Children's minister (57,307 SGD per year, pre-tax.)
Tire assembler (48,642 SGD per year, pre-tax.)
Crm senior consultant (250,377 SGD per year, pre-tax.)
Fundraisingsponsorship manager (76,690 SGD per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=singapore&job=director-customer-experience'><img src='https://optisalary.com/wp-content/graphs/salary/director-customer-experience-salary-in-singapore-2025.jpg' alt='director customer experience salary in singapore 2025' title='director customer experience salary in singapore 2025' /></a>
Please note:This website presents salary estimates for educational purposes exclusively.
optisalary.com aggregates salary data for informational purposes exclusively. We attempt to provide accurate figures, but do not guarantee their validity. Users are encouraged to check alternative platforms before making financial decisions. Salary ranges may vary due to geographic location, experience, and industry trends. We assume no responsibility for inconsistencies in the salary data provided. Your continued use with this site indicates agreement of this disclaimer.
All salary data on this website are for reference purposes exclusively. We compile data from numerous trusted databases, yet do not guarantee complete accuracy. Before making financial choices, visitors should cross-check with external authoritative sources. Salaries fluctuate due to several factors, including negotiation skills, industry demand, and experience levels. We deny any liability for misrepresentations in the salary information provided here. Your engagement with this website indicates agreement of this policy.