Home > Salary > Singapore > Customer Success Manager
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.
Estimated Yearly Salary: 200,623 SGD
Estimated Monthly Salary: 16,719 SGD
Estimated Weekly Salary: 3,858 SGD per week
Estimated Hourly Salary: 96 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 16,115 SGD
Estimated Weekly Salary: 3,719 SGD per week
Estimated Hourly Salary: 93 SGD per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 99,953 USD
Estimated Monthly Salary: 8,329 USD
Estimated Weekly Salary: 1,922 USD per week
Estimated Hourly Salary: 48 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 200,623 SGD
Estimated Monthly Salary: 16,719 SGD
Estimated Weekly Salary: 3,858 SGD per week
Estimated Hourly Salary: 96 SGD per hour
By working as Customer Success Manager a person can save up to 5,641 USD per month or 67,697 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Customer Success Manager
Last revision of data: 2025-01-04
Data as of 2025
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Customer Success Manager salary in Singapore
Average Yearly Salary of Customer Success Manager in Singapore is approximately 200,623 SGD (99,953 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Success Manager do?
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.Skills: Customer Success, Relationship Management, Customer Satisfaction, Account Management, Customer Support, Upselling/Cross-selling
Job industry: Software development
Job industry: Software development
How much does Customer Success Manager make?
Salary details
How much does Customer Success Manager make?Estimated Yearly Salary: 200,623 SGD
Estimated Monthly Salary: 16,719 SGD
Estimated Weekly Salary: 3,858 SGD per week
Estimated Hourly Salary: 96 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 193,374 SGDEstimated Monthly Salary: 16,115 SGD
Estimated Weekly Salary: 3,719 SGD per week
Estimated Hourly Salary: 93 SGD per hour
Last revision of data: 2024-01-09Customer Success Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 99,953 USD
Estimated Monthly Salary: 8,329 USD
Estimated Weekly Salary: 1,922 USD per week
Estimated Hourly Salary: 48 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Singapore.
Comparison shows that a person working as Customer Success Manager in Singapore earns on average:
2.1 times the average salary (or 210% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Singapore.
Comparison shows that a person working as Customer Success Manager in Singapore earns on average:
2.1 times the average salary (or 210% of average salary).
Is Customer Success Manager a well paid job?
Yes, our data show that Customer Success Manager is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Success Manager?
High salary for Customer Success Manager would be somewhere between 220,685 SGD and 290,903 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Success Manager in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 200,623 SGD
Estimated Monthly Salary: 16,719 SGD
Estimated Weekly Salary: 3,858 SGD per week
Estimated Hourly Salary: 96 SGD per hour
By working as Customer Success Manager a person can save up to 5,641 USD per month or 67,697 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Success Manager
Malaysia is 26,433 USD
Indonesia is 15,800 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Fleet dispatcher (trucking transportation) (59,134 SGD per year, pre-tax.)
Research coordinator (74,162 SGD per year, pre-tax.)
Postal service worker (96,331 SGD per year, pre-tax.)
Unified communications engineer (129,713 SGD per year, pre-tax.)
Batch mixer (52,251 SGD per year, pre-tax.)
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