Home > Salary > Singapore > Customer Service Trainer Call Center
The occupation of a customer service trainer in a call center involves providing training and development to customer service representatives. Their main responsibility is to equip the representatives with the necessary skills and knowledge to effectively handle customer inquiries, complaints, and issues. They design and deliver training programs, conduct workshops, and provide ongoing coaching and feedback to ensure that representatives are delivering exceptional customer service.
Customer service trainers also play a crucial role in monitoring and evaluating the performance of representatives, identifying areas for improvement, and implementing strategies to enhance overall customer satisfaction. They must stay updated on industry trends and best practices to continuously improve training methods and materials.
Estimated Yearly Salary: 88,204 SGD
Estimated Monthly Salary: 7,350 SGD
Estimated Weekly Salary: 1,696 SGD per week
Estimated Hourly Salary: 42 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,081 SGD
Estimated Weekly Salary: 1,634 SGD per week
Estimated Hourly Salary: 41 SGD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 44,044 USD
Estimated Monthly Salary: 3,670 USD
Estimated Weekly Salary: 847 USD per week
Estimated Hourly Salary: 21 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 88,204 SGD
Estimated Monthly Salary: 7,350 SGD
Estimated Weekly Salary: 1,696 SGD per week
Estimated Hourly Salary: 42 SGD per hour
By working as Customer Service Trainer Call Center a person can save up to 982 USD per month or 11,788 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Customer Service Trainer Call Center
Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Trainer Call Center salary in Singapore
Average Yearly Salary of Customer Service Trainer Call Center in Singapore is approximately 88,204 SGD (44,044 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Trainer Call Center do?
The occupation of a customer service trainer in a call center involves providing training and development to customer service representatives. Their main responsibility is to equip the representatives with the necessary skills and knowledge to effectively handle customer inquiries, complaints, and issues. They design and deliver training programs, conduct workshops, and provide ongoing coaching and feedback to ensure that representatives are delivering exceptional customer service.
Customer service trainers also play a crucial role in monitoring and evaluating the performance of representatives, identifying areas for improvement, and implementing strategies to enhance overall customer satisfaction. They must stay updated on industry trends and best practices to continuously improve training methods and materials.
Skills: Customer service trainer, Call center trainer, Training and development, Customer service skills, Coaching and feedback, Customer satisfaction.
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Trainer Call Center make?
Salary details
How much does Customer Service Trainer Call Center make?Estimated Yearly Salary: 88,204 SGD
Estimated Monthly Salary: 7,350 SGD
Estimated Weekly Salary: 1,696 SGD per week
Estimated Hourly Salary: 42 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 84,968 SGDEstimated Monthly Salary: 7,081 SGD
Estimated Weekly Salary: 1,634 SGD per week
Estimated Hourly Salary: 41 SGD per hour
Last revision of data: 2024-01-03Customer Service Trainer Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 44,044 USD
Estimated Monthly Salary: 3,670 USD
Estimated Weekly Salary: 847 USD per week
Estimated Hourly Salary: 21 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Trainer Call Center job salary compared to average salary in Singapore.
Comparison shows that a person working as Customer Service Trainer Call Center in Singapore earns on average:
0.92 times the average salary (or 92% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Trainer Call Center job salary compared to average salary in Singapore.
Comparison shows that a person working as Customer Service Trainer Call Center in Singapore earns on average:
0.92 times the average salary (or 92% of average salary).
Is Customer Service Trainer Call Center a well paid job?
Yes, our data show that Customer Service Trainer Call Center is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Trainer Call Center?
High salary for Customer Service Trainer Call Center would be somewhere between 97,024 SGD and 127,896 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Trainer Call Center in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 88,204 SGD
Estimated Monthly Salary: 7,350 SGD
Estimated Weekly Salary: 1,696 SGD per week
Estimated Hourly Salary: 42 SGD per hour
By working as Customer Service Trainer Call Center a person can save up to 982 USD per month or 11,788 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Trainer Call Center
Malaysia is 11,634 USD
Indonesia is 6,914 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
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(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
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7. Oncologist
(1,067,130 SGD per year, pre-tax.)
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(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Export sales manager (191,036 SGD per year, pre-tax.)
Front desk supervisor (83,364 SGD per year, pre-tax.)
Vice president (vp), of lead generation (online marketing) (389,680 SGD per year, pre-tax.)
Ballroom dance instructor (110,704 SGD per year, pre-tax.)
Project analyst (163,247 SGD per year, pre-tax.)
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