Home > Salary > Singapore > Call Center Representative
A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.
Estimated Yearly Salary: 83,676 SGD
Estimated Monthly Salary: 6,973 SGD
Estimated Weekly Salary: 1,609 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 41,764 USD
Estimated Monthly Salary: 3,480 USD
Estimated Weekly Salary: 803 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 83,676 SGD
Estimated Monthly Salary: 6,973 SGD
Estimated Weekly Salary: 1,609 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as Call Center Representative a person can save up to 792 USD per month or 9,508 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Call Center Representative
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Representative salary in Singapore
Average Yearly Salary of Call Center Representative in Singapore is approximately 83,676 SGD (41,764 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Representative do?
A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.
Skills: Customer service, Communication skills, Problem-solving, Multitasking, Attention to detail, Documentation
Job industry: Customer service
Job industry: Customer service
How much does Call Center Representative make?
Salary details
How much does Call Center Representative make?Estimated Yearly Salary: 83,676 SGD
Estimated Monthly Salary: 6,973 SGD
Estimated Weekly Salary: 1,609 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 80,572 SGDEstimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-03Call Center Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 41,764 USD
Estimated Monthly Salary: 3,480 USD
Estimated Weekly Salary: 803 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Representative job salary compared to average salary in Singapore.
Comparison shows that a person working as Call Center Representative in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Representative job salary compared to average salary in Singapore.
Comparison shows that a person working as Call Center Representative in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Is Call Center Representative a well paid job?
Yes, our data show that Call Center Representative is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Representative?
High salary for Call Center Representative would be somewhere between 92,044 SGD and 121,330 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Representative in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 83,676 SGD
Estimated Monthly Salary: 6,973 SGD
Estimated Weekly Salary: 1,609 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as Call Center Representative a person can save up to 792 USD per month or 9,508 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Representative
Malaysia is 11,041 USD
Indonesia is 6,544 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Journey lineman (181,656 SGD per year, pre-tax.)
Hris representative (157,926 SGD per year, pre-tax.)
Associate account manager (73,319 SGD per year, pre-tax.)
Junior graphic designer (71,533 SGD per year, pre-tax.)
Sales agent produce (189,779 SGD per year, pre-tax.)
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