Home > Salary > Singapore > Call Center Manager
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Estimated Yearly Salary: 160,395 SGD
Estimated Monthly Salary: 13,366 SGD
Estimated Weekly Salary: 3,085 SGD per week
Estimated Hourly Salary: 77 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 12,941 SGD
Estimated Weekly Salary: 2,986 SGD per week
Estimated Hourly Salary: 75 SGD per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 80,255 USD
Estimated Monthly Salary: 6,688 USD
Estimated Weekly Salary: 1,543 USD per week
Estimated Hourly Salary: 39 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 160,395 SGD
Estimated Monthly Salary: 13,366 SGD
Estimated Weekly Salary: 3,085 SGD per week
Estimated Hourly Salary: 77 SGD per hour
By working as Call Center Manager a person can save up to 4,000 USD per month or 47,999 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Call Center Manager
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Manager salary in Singapore
Average Yearly Salary of Call Center Manager in Singapore is approximately 160,395 SGD (80,255 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Manager do?
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Skills: Call center management, Customer service, Team leadership, Performance monitoring, Problem-solving, Communication skills
Job industry: Customer service
Job industry: Customer service
How much does Call Center Manager make?
Salary details
How much does Call Center Manager make?Estimated Yearly Salary: 160,395 SGD
Estimated Monthly Salary: 13,366 SGD
Estimated Weekly Salary: 3,085 SGD per week
Estimated Hourly Salary: 77 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 155,286 SGDEstimated Monthly Salary: 12,941 SGD
Estimated Weekly Salary: 2,986 SGD per week
Estimated Hourly Salary: 75 SGD per hour
Last revision of data: 2024-01-07Call Center Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 80,255 USD
Estimated Monthly Salary: 6,688 USD
Estimated Weekly Salary: 1,543 USD per week
Estimated Hourly Salary: 39 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Singapore.
Comparison shows that a person working as Call Center Manager in Singapore earns on average:
1.68 times the average salary (or 168% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Singapore.
Comparison shows that a person working as Call Center Manager in Singapore earns on average:
1.68 times the average salary (or 168% of average salary).
Is Call Center Manager a well paid job?
Yes, our data shows that Call Center Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Manager?
High salary for Call Center Manager would be somewhere between 176,435 SGD and 232,573 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Manager in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 160,395 SGD
Estimated Monthly Salary: 13,366 SGD
Estimated Weekly Salary: 3,085 SGD per week
Estimated Hourly Salary: 77 SGD per hour
By working as Call Center Manager a person can save up to 4,000 USD per month or 47,999 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Manager
Malaysia is 21,281 USD
Indonesia is 12,662 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
(1,129,281 SGD per year, pre-tax.)
(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
(1,068,249 SGD per year, pre-tax.)
7. Oncologist
(1,067,130 SGD per year, pre-tax.)
(1,066,002 SGD per year, pre-tax.)
(1,063,823 SGD per year, pre-tax.)
(1,063,241 SGD per year, pre-tax.)
Data as of 2025Random salary:
Job opportunity specialist (122,821 SGD per year, pre-tax.)
Business development consultant (159,716 SGD per year, pre-tax.)
Physician doctor dermatologist (412,028 SGD per year, pre-tax.)
Career and transition teacher (77,255 SGD per year, pre-tax.)
Business service representative (59,134 SGD per year, pre-tax.)
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