Home > Salary > Singapore > Bilingual Customer Service Representative
A bilingual customer service representative is responsible for assisting customers in multiple languages, typically English and another language. They serve as a bridge between the company and its diverse customer base, ensuring effective communication and understanding. Their main duties include answering inquiries, resolving complaints, providing product information, and processing orders or returns. Bilingual customer service representatives must possess excellent communication skills in both languages, as well as strong problem-solving abilities and empathy. They should be knowledgeable about the company's products or services and be able to handle high-stress situations with patience and professionalism. This role requires proficiency in written and verbal communication, multitasking, and the ability to work in a fast-paced environment. Overall, bilingual customer service representatives play a crucial role in maintaining customer satisfaction and fostering positive relationships between the company and its diverse clientele.
Estimated Yearly Salary: 83,555 SGD
Estimated Monthly Salary: 6,963 SGD
Estimated Weekly Salary: 1,607 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 41,808 USD
Estimated Monthly Salary: 3,484 USD
Estimated Weekly Salary: 804 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 83,555 SGD
Estimated Monthly Salary: 6,963 SGD
Estimated Weekly Salary: 1,607 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as Bilingual Customer Service Representative a person can save up to 796 USD per month or 9,552 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Estimated Yearly Salary for Bilingual Customer Service Representative
Last revision of data: 2025-01-04
Data as of 2025
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Bilingual Customer Service Representative salary in Singapore
Average Yearly Salary of Bilingual Customer Service Representative in Singapore is approximately 83,555 SGD (41,808 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Bilingual Customer Service Representative do?
A bilingual customer service representative is responsible for assisting customers in multiple languages, typically English and another language. They serve as a bridge between the company and its diverse customer base, ensuring effective communication and understanding. Their main duties include answering inquiries, resolving complaints, providing product information, and processing orders or returns. Bilingual customer service representatives must possess excellent communication skills in both languages, as well as strong problem-solving abilities and empathy. They should be knowledgeable about the company's products or services and be able to handle high-stress situations with patience and professionalism. This role requires proficiency in written and verbal communication, multitasking, and the ability to work in a fast-paced environment. Overall, bilingual customer service representatives play a crucial role in maintaining customer satisfaction and fostering positive relationships between the company and its diverse clientele.
Skills: bilingual, customer service, communication, problem solving, multitasking, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Bilingual Customer Service Representative make?
Salary details
How much does Bilingual Customer Service Representative make?Estimated Yearly Salary: 83,555 SGD
Estimated Monthly Salary: 6,963 SGD
Estimated Weekly Salary: 1,607 SGD per week
Estimated Hourly Salary: 40 SGD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 80,572 SGDEstimated Monthly Salary: 6,714 SGD
Estimated Weekly Salary: 1,549 SGD per week
Estimated Hourly Salary: 39 SGD per hour
Last revision of data: 2024-01-08Bilingual Customer Service Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 41,808 USD
Estimated Monthly Salary: 3,484 USD
Estimated Weekly Salary: 804 USD per week
Estimated Hourly Salary: 20 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Singapore is a vibrant and cosmopolitan city-state located in Southeast Asia. With a population of approximately 5.7 million people, it is one of the most densely populated countries in the world. Despite its small size, measuring only 719 square kilometers, Singapore has become a global hub for trade, finance, and tourism.
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Bilingual Customer Service Representative job salary compared to average salary in Singapore.
Comparison shows that a person working as Bilingual Customer Service Representative in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Estimated national average yearly salary is 95,377 SGD (67,200 USD). Value indicated is pre-tax. Below graph shows estimated Bilingual Customer Service Representative job salary compared to average salary in Singapore.
Comparison shows that a person working as Bilingual Customer Service Representative in Singapore earns on average:
0.88 times the average salary (or 88% of average salary).
Is Bilingual Customer Service Representative a well paid job?
Yes, our data show that Bilingual Customer Service Representative is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Bilingual Customer Service Representative?
High salary for Bilingual Customer Service Representative would be somewhere between 91,911 SGD and 121,155 SGD. However this is an estimation based on Gaussian Distribution.How much can you save working as Bilingual Customer Service Representative in Singapore?
Living in Singapore the approximate monthly expenses are: 2,688 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 83,555 SGD
Estimated Monthly Salary: 6,963 SGD
Estimated Weekly Salary: 1,607 SGD per week
Estimated Hourly Salary: 40 SGD per hour
By working as Bilingual Customer Service Representative a person can save up to 796 USD per month or 9,552 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Singapore, see costs of living in Singapore.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Bilingual Customer Service Representative
Malaysia is 11,056 USD
Indonesia is 6,574 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Singapore
(1,400,313 SGD per year, pre-tax.)
2. Cardiologist
(1,169,524 SGD per year, pre-tax.)
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(1,093,464 SGD per year, pre-tax.)
5. Neurosurgeon
(1,091,467 SGD per year, pre-tax.)
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7. Oncologist
(1,067,130 SGD per year, pre-tax.)
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(1,063,823 SGD per year, pre-tax.)
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Data as of 2025Random salary:
Entry-level staff accountant (124,522 SGD per year, pre-tax.)
.net analyst (102,816 SGD per year, pre-tax.)
Air weapons specialist (88,489 SGD per year, pre-tax.)
Hair salon assistant (33,710 SGD per year, pre-tax.)
Communications analyst (173,384 SGD per year, pre-tax.)
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