Home > Salary > Russia > It Customer Support Specialist
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Estimated Yearly Salary: 828,183 RUB
Estimated Monthly Salary: 69,015 RUB
Estimated Weekly Salary: 15,927 RUB per week
Estimated Hourly Salary: 398 RUB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 66,664 RUB
Estimated Weekly Salary: 15,384 RUB per week
Estimated Hourly Salary: 385 RUB per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 7,982 USD
Estimated Monthly Salary: 665 USD
Estimated Weekly Salary: 154 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 828,183 RUB
Estimated Monthly Salary: 69,015 RUB
Estimated Weekly Salary: 15,927 RUB per week
Estimated Hourly Salary: 398 RUB per hour
By working as It Customer Support Specialist a person can save up to 152 USD per month or 1,824 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Estimated Yearly Salary for It Customer Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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It Customer Support Specialist salary in Russia
Average Yearly Salary of It Customer Support Specialist in Russia is approximately 828,183 RUB (7,982 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Support Specialist do?
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Skills: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Customer Support Specialist make?
Salary details
How much does It Customer Support Specialist make?Estimated Yearly Salary: 828,183 RUB
Estimated Monthly Salary: 69,015 RUB
Estimated Weekly Salary: 15,927 RUB per week
Estimated Hourly Salary: 398 RUB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 799,968 RUBEstimated Monthly Salary: 66,664 RUB
Estimated Weekly Salary: 15,384 RUB per week
Estimated Hourly Salary: 385 RUB per hour
Last revision of data: 2024-01-03It Customer Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,982 USD
Estimated Monthly Salary: 665 USD
Estimated Weekly Salary: 154 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Russia, officially known as the Russian Federation, is the largest country in the world by land area. It spans across Eastern Europe and Northern Asia, covering approximately 17.1 million square kilometers. With a population of over 145 million people, Russia is the ninth most populous country globally. Its capital city is Moscow, which is also the most populous city in the country.
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Russia.
Comparison shows that a person working as It Customer Support Specialist in Russia earns on average:
0.68 times the average salary (or 68% of average salary).
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Russia.
Comparison shows that a person working as It Customer Support Specialist in Russia earns on average:
0.68 times the average salary (or 68% of average salary).
Is It Customer Support Specialist a well paid job?
No, our data shows that It Customer Support Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Support Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Customer Support Specialist?
High salary for It Customer Support Specialist would be somewhere between 911,001 RUB and 1,200,865 RUB. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Support Specialist in Russia?
Living in Russia the approximate monthly expenses are: 513 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 828,183 RUB
Estimated Monthly Salary: 69,015 RUB
Estimated Weekly Salary: 15,927 RUB per week
Estimated Hourly Salary: 398 RUB per hour
By working as It Customer Support Specialist a person can save up to 152 USD per month or 1,824 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Estonia, Latvia, Lithuania, Poland, Belarus, Ukraine, Georgia, Azerbaijan, Kazakhstan, China, Mongolia, North Korea.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Support Specialist
Norway is 59,068 USD
Finland is 33,842 USD
Estonia is 17,131 USD
Latvia is 13,313 USD
Lithuania is 14,751 USD
Poland is 11,346 USD
Ukraine is 2,647 USD
China is 7,975 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Russia
(13,934,809 RUB per year, pre-tax.)
2. Cardiologist
(11,631,510 RUB per year, pre-tax.)
(11,174,546 RUB per year, pre-tax.)
(10,855,821 RUB per year, pre-tax.)
5. Neurosurgeon
(10,830,980 RUB per year, pre-tax.)
6. Oncologist
(10,599,260 RUB per year, pre-tax.)
(10,583,170 RUB per year, pre-tax.)
(10,579,813 RUB per year, pre-tax.)
(10,569,788 RUB per year, pre-tax.)
10. Plastic surgeon
(10,551,739 RUB per year, pre-tax.)
Data as of 2025Random salary:
Home health aide (hha), certified (476,147 RUB per year, pre-tax.)
Clergy (1,017,242 RUB per year, pre-tax.)
Marketing supervisor (1,286,037 RUB per year, pre-tax.)
Registered psychiatric nurse (rpn) (1,806,572 RUB per year, pre-tax.)
Health physics technician (1,636,459 RUB per year, pre-tax.)
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