Home > Salary > Russia > Hotline Support Clerk
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Estimated Yearly Salary: 769,629 RUB
Estimated Monthly Salary: 64,136 RUB
Estimated Weekly Salary: 14,801 RUB per week
Estimated Hourly Salary: 370 RUB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 61,811 RUB
Estimated Weekly Salary: 14,264 RUB per week
Estimated Hourly Salary: 357 RUB per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 7,405 USD
Estimated Monthly Salary: 617 USD
Estimated Weekly Salary: 142 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 769,629 RUB
Estimated Monthly Salary: 64,136 RUB
Estimated Weekly Salary: 14,801 RUB per week
Estimated Hourly Salary: 370 RUB per hour
By working as Hotline Support Clerk a person can save up to 104 USD per month or 1,247 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Estimated Yearly Salary for Hotline Support Clerk
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Manufacturing process engineer (1,460,915 RUB per year, pre-tax.)
Telephone operator central office (741,728 RUB per year, pre-tax.)
Wind turbine technician (1,221,688 RUB per year, pre-tax.)
Administrative specialist (808,355 RUB per year, pre-tax.)
Global account manager (2,617,888 RUB per year, pre-tax.)
Hotline Support Clerk salary in Russia
Average Yearly Salary of Hotline Support Clerk in Russia is approximately 769,629 RUB (7,405 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Hotline Support Clerk do?
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Hotline Support Clerk make?
Salary details
How much does Hotline Support Clerk make?Estimated Yearly Salary: 769,629 RUB
Estimated Monthly Salary: 64,136 RUB
Estimated Weekly Salary: 14,801 RUB per week
Estimated Hourly Salary: 370 RUB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 741,728 RUBEstimated Monthly Salary: 61,811 RUB
Estimated Weekly Salary: 14,264 RUB per week
Estimated Hourly Salary: 357 RUB per hour
Last revision of data: 2024-01-05Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,405 USD
Estimated Monthly Salary: 617 USD
Estimated Weekly Salary: 142 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Russia, officially known as the Russian Federation, is the largest country in the world by land area. It spans across Eastern Europe and Northern Asia, covering approximately 17.1 million square kilometers. With a population of over 145 million people, Russia is the ninth most populous country globally. Its capital city is Moscow, which is also the most populous city in the country.
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Russia.
Comparison shows that a person working as Hotline Support Clerk in Russia earns on average:
0.63 times the average salary (or 63% of average salary).
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Russia.
Comparison shows that a person working as Hotline Support Clerk in Russia earns on average:
0.63 times the average salary (or 63% of average salary).
Is Hotline Support Clerk a well paid job?
No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Hotline Support Clerk?
High salary for Hotline Support Clerk would be somewhere between 846,592 RUB and 1,115,962 RUB. However this is an estimation based on Gaussian Distribution.How much can you save working as Hotline Support Clerk in Russia?
Living in Russia the approximate monthly expenses are: 513 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 769,629 RUB
Estimated Monthly Salary: 64,136 RUB
Estimated Weekly Salary: 14,801 RUB per week
Estimated Hourly Salary: 370 RUB per hour
By working as Hotline Support Clerk a person can save up to 104 USD per month or 1,247 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Estonia, Latvia, Lithuania, Poland, Belarus, Ukraine, Georgia, Azerbaijan, Kazakhstan, China, Mongolia, North Korea.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Hotline Support Clerk
Norway is 54,916 USD
Finland is 31,244 USD
Estonia is 15,881 USD
Latvia is 12,355 USD
Lithuania is 13,601 USD
Poland is 10,537 USD
Ukraine is 2,458 USD
China is 7,408 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Russia
(13,934,809 RUB per year, pre-tax.)
2. Cardiologist
(11,631,510 RUB per year, pre-tax.)
(11,174,546 RUB per year, pre-tax.)
(10,855,821 RUB per year, pre-tax.)
5. Neurosurgeon
(10,830,980 RUB per year, pre-tax.)
6. Oncologist
(10,599,260 RUB per year, pre-tax.)
(10,583,170 RUB per year, pre-tax.)
(10,579,813 RUB per year, pre-tax.)
(10,569,788 RUB per year, pre-tax.)
10. Plastic surgeon
(10,551,739 RUB per year, pre-tax.)
Data as of 2025Random salary:
Manufacturing process engineer (1,460,915 RUB per year, pre-tax.)
Telephone operator central office (741,728 RUB per year, pre-tax.)
Wind turbine technician (1,221,688 RUB per year, pre-tax.)
Administrative specialist (808,355 RUB per year, pre-tax.)
Global account manager (2,617,888 RUB per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=russia&job=hotline-support-clerk'><img src='https://optisalary.com/wp-content/graphs/salary/hotline-support-clerk-salary-in-russia-2025.jpg' alt='hotline support clerk salary in russia 2025' title='hotline support clerk salary in russia 2025' /></a>
Please note:This website offers salary insights for informational purposes only.
The salary data on this site is designed for informational purposes exclusively. We offer salary insights based on multiple datasets, but cannot guarantee absolute accuracy. Users should always verify salary details with other reliable sources before making financial decisions. Fluctuations in salary amounts may arise due to several factors, including location, experience, and industry. We do not offer any guarantee regarding the entirety of the provided salary information. Use of this website implies acceptance of these terms.
The salary data on this site is designed for informational purposes exclusively. We offer salary insights based on multiple datasets, but cannot guarantee absolute accuracy. Users should always verify salary details with other trusted sources before making career-related decisions. Fluctuations in salary figures may occur due to several circumstances, including company policies, market demand, and individual skills. We do not extend any guarantee regarding the completeness of the provided salary information. Use of optisalary.com implies acknowledgment of these conditions.