Home > Salary > Russia > Escalation Engineer
An escalation engineer is a technical professional who specializes in resolving complex and critical issues that arise in software, hardware, or network systems. They work closely with customers, support teams, and developers to investigate, troubleshoot, and resolve escalated problems. This role requires strong analytical skills, deep technical knowledge, and the ability to think critically under pressure.
Escalation engineers are responsible for analyzing logs, performing root cause analysis, and providing timely and effective solutions to ensure customer satisfaction. They often collaborate with cross-functional teams to develop and implement processes and tools that can prevent future escalations. Additionally, they may be involved in documenting and sharing knowledge with support teams and customers.
Estimated Yearly Salary: 2,348,628 RUB
Estimated Monthly Salary: 195,719 RUB
Estimated Weekly Salary: 45,166 RUB per week
Estimated Hourly Salary: 1,129 RUB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 189,072 RUB
Estimated Weekly Salary: 43,632 RUB per week
Estimated Hourly Salary: 1,091 RUB per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 22,655 USD
Estimated Monthly Salary: 1,888 USD
Estimated Weekly Salary: 436 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,348,628 RUB
Estimated Monthly Salary: 195,719 RUB
Estimated Weekly Salary: 45,166 RUB per week
Estimated Hourly Salary: 1,129 RUB per hour
By working as Escalation Engineer a person can save up to 1,375 USD per month or 16,497 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Estimated Yearly Salary for Escalation Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Escalation Engineer salary in Russia
Average Yearly Salary of Escalation Engineer in Russia is approximately 2,348,628 RUB (22,655 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Escalation Engineer do?
An escalation engineer is a technical professional who specializes in resolving complex and critical issues that arise in software, hardware, or network systems. They work closely with customers, support teams, and developers to investigate, troubleshoot, and resolve escalated problems. This role requires strong analytical skills, deep technical knowledge, and the ability to think critically under pressure.
Escalation engineers are responsible for analyzing logs, performing root cause analysis, and providing timely and effective solutions to ensure customer satisfaction. They often collaborate with cross-functional teams to develop and implement processes and tools that can prevent future escalations. Additionally, they may be involved in documenting and sharing knowledge with support teams and customers.
Skills: Escalation engineer, Technical support, Troubleshooting, Root cause analysis, Customer satisfaction, Problem resolution
Job industry: Technology
Job industry: Technology
How much does Escalation Engineer make?
Salary details
How much does Escalation Engineer make?Estimated Yearly Salary: 2,348,628 RUB
Estimated Monthly Salary: 195,719 RUB
Estimated Weekly Salary: 45,166 RUB per week
Estimated Hourly Salary: 1,129 RUB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 2,268,864 RUBEstimated Monthly Salary: 189,072 RUB
Estimated Weekly Salary: 43,632 RUB per week
Estimated Hourly Salary: 1,091 RUB per hour
Last revision of data: 2024-01-07Escalation Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 22,655 USD
Estimated Monthly Salary: 1,888 USD
Estimated Weekly Salary: 436 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Russia, officially known as the Russian Federation, is the largest country in the world by land area. It spans across Eastern Europe and Northern Asia, covering approximately 17.1 million square kilometers. With a population of over 145 million people, Russia is the ninth most populous country globally. Its capital city is Moscow, which is also the most populous city in the country.
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Escalation Engineer job salary compared to average salary in Russia.
Comparison shows that a person working as Escalation Engineer in Russia earns on average:
1.92 times the average salary (or 192% of average salary).
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Escalation Engineer job salary compared to average salary in Russia.
Comparison shows that a person working as Escalation Engineer in Russia earns on average:
1.92 times the average salary (or 192% of average salary).
Is Escalation Engineer a well paid job?
Yes, our data shows that Escalation Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Escalation Engineer?
High salary for Escalation Engineer would be somewhere between 2,583,491 RUB and 3,405,511 RUB. However this is an estimation based on Gaussian Distribution.How much can you save working as Escalation Engineer in Russia?
Living in Russia the approximate monthly expenses are: 513 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,348,628 RUB
Estimated Monthly Salary: 195,719 RUB
Estimated Weekly Salary: 45,166 RUB per week
Estimated Hourly Salary: 1,129 RUB per hour
By working as Escalation Engineer a person can save up to 1,375 USD per month or 16,497 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Estonia, Latvia, Lithuania, Poland, Belarus, Ukraine, Georgia, Azerbaijan, Kazakhstan, China, Mongolia, North Korea.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Escalation Engineer
Norway is 167,726 USD
Finland is 95,815 USD
Estonia is 48,777 USD
Latvia is 37,895 USD
Lithuania is 41,702 USD
Poland is 32,196 USD
Ukraine is 7,507 USD
China is 22,551 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Russia
(13,934,809 RUB per year, pre-tax.)
2. Cardiologist
(11,631,510 RUB per year, pre-tax.)
(11,174,546 RUB per year, pre-tax.)
(10,855,821 RUB per year, pre-tax.)
5. Neurosurgeon
(10,830,980 RUB per year, pre-tax.)
6. Oncologist
(10,599,260 RUB per year, pre-tax.)
(10,583,170 RUB per year, pre-tax.)
(10,579,813 RUB per year, pre-tax.)
(10,569,788 RUB per year, pre-tax.)
10. Plastic surgeon
(10,551,739 RUB per year, pre-tax.)
Data as of 2025Random salary:
Hr file clerk (639,912 RUB per year, pre-tax.)
Metal roofer (931,056 RUB per year, pre-tax.)
Web designer (1,381,621 RUB per year, pre-tax.)
Security consultant (computing networking information technology) (1,886,099 RUB per year, pre-tax.)
Sales specialist food products (1,114,665 RUB per year, pre-tax.)
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