Home > Salary > Russia > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 994,950 RUB
Estimated Monthly Salary: 82,913 RUB
Estimated Weekly Salary: 19,134 RUB per week
Estimated Hourly Salary: 478 RUB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 79,993 RUB
Estimated Weekly Salary: 18,460 RUB per week
Estimated Hourly Salary: 462 RUB per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 9,543 USD
Estimated Monthly Salary: 795 USD
Estimated Weekly Salary: 184 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 994,950 RUB
Estimated Monthly Salary: 82,913 RUB
Estimated Weekly Salary: 19,134 RUB per week
Estimated Hourly Salary: 478 RUB per hour
By working as Call Center Team Lead a person can save up to 282 USD per month or 3,385 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Team Lead salary in Russia
Average Yearly Salary of Call Center Team Lead in Russia is approximately 994,950 RUB (9,543 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 994,950 RUB
Estimated Monthly Salary: 82,913 RUB
Estimated Weekly Salary: 19,134 RUB per week
Estimated Hourly Salary: 478 RUB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 959,920 RUBEstimated Monthly Salary: 79,993 RUB
Estimated Weekly Salary: 18,460 RUB per week
Estimated Hourly Salary: 462 RUB per hour
Last revision of data: 2024-01-06Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 9,543 USD
Estimated Monthly Salary: 795 USD
Estimated Weekly Salary: 184 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Russia, officially known as the Russian Federation, is the largest country in the world by land area. It spans across Eastern Europe and Northern Asia, covering approximately 17.1 million square kilometers. With a population of over 145 million people, Russia is the ninth most populous country globally. Its capital city is Moscow, which is also the most populous city in the country.
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Russia.
Comparison shows that a person working as Call Center Team Lead in Russia earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Russia.
Comparison shows that a person working as Call Center Team Lead in Russia earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Team Lead a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 1,094,445 RUB and 1,442,678 RUB. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Russia?
Living in Russia the approximate monthly expenses are: 513 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 994,950 RUB
Estimated Monthly Salary: 82,913 RUB
Estimated Weekly Salary: 19,134 RUB per week
Estimated Hourly Salary: 478 RUB per hour
By working as Call Center Team Lead a person can save up to 282 USD per month or 3,385 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Estonia, Latvia, Lithuania, Poland, Belarus, Ukraine, Georgia, Azerbaijan, Kazakhstan, China, Mongolia, North Korea.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Norway is 70,899 USD
Finland is 40,582 USD
Estonia is 20,533 USD
Latvia is 15,995 USD
Lithuania is 17,670 USD
Poland is 13,687 USD
Ukraine is 3,191 USD
China is 9,536 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Russia
(13,934,809 RUB per year, pre-tax.)
2. Cardiologist
(11,631,510 RUB per year, pre-tax.)
(11,174,546 RUB per year, pre-tax.)
(10,855,821 RUB per year, pre-tax.)
5. Neurosurgeon
(10,830,980 RUB per year, pre-tax.)
6. Oncologist
(10,599,260 RUB per year, pre-tax.)
(10,583,170 RUB per year, pre-tax.)
(10,579,813 RUB per year, pre-tax.)
(10,569,788 RUB per year, pre-tax.)
10. Plastic surgeon
(10,551,739 RUB per year, pre-tax.)
Data as of 2025Random salary:
Grants manager (1,566,068 RUB per year, pre-tax.)
English language literature teacher postsecondary (1,016,554 RUB per year, pre-tax.)
Forklift operator (799,968 RUB per year, pre-tax.)
Senior secretary (959,920 RUB per year, pre-tax.)
Office coordinator i (710,318 RUB per year, pre-tax.)
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