Home > Salary > Russia > Call Center Manager
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Estimated Yearly Salary: 1,591,173 RUB
Estimated Monthly Salary: 132,598 RUB
Estimated Weekly Salary: 30,599 RUB per week
Estimated Hourly Salary: 765 RUB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 128,475 RUB
Estimated Weekly Salary: 29,648 RUB per week
Estimated Hourly Salary: 741 RUB per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 15,346 USD
Estimated Monthly Salary: 1,279 USD
Estimated Weekly Salary: 295 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,591,173 RUB
Estimated Monthly Salary: 132,598 RUB
Estimated Weekly Salary: 30,599 RUB per week
Estimated Hourly Salary: 765 RUB per hour
By working as Call Center Manager a person can save up to 766 USD per month or 9,188 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Estimated Yearly Salary for Call Center Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Junior business systems analyst (1,338,649 RUB per year, pre-tax.)
Lead generation manager (1,527,136 RUB per year, pre-tax.)
Warehouse sorter (799,968 RUB per year, pre-tax.)
Activity aide (476,147 RUB per year, pre-tax.)
Piece work checker (595,247 RUB per year, pre-tax.)
Call Center Manager salary in Russia
Average Yearly Salary of Call Center Manager in Russia is approximately 1,591,173 RUB (15,346 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Manager do?
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Skills: Call center management, Customer service, Team leadership, Performance monitoring, Problem-solving, Communication skills
Job industry: Customer service
Job industry: Customer service
How much does Call Center Manager make?
Salary details
How much does Call Center Manager make?Estimated Yearly Salary: 1,591,173 RUB
Estimated Monthly Salary: 132,598 RUB
Estimated Weekly Salary: 30,599 RUB per week
Estimated Hourly Salary: 765 RUB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,541,696 RUBEstimated Monthly Salary: 128,475 RUB
Estimated Weekly Salary: 29,648 RUB per week
Estimated Hourly Salary: 741 RUB per hour
Last revision of data: 2024-01-08Call Center Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 15,346 USD
Estimated Monthly Salary: 1,279 USD
Estimated Weekly Salary: 295 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Russia, officially known as the Russian Federation, is the largest country in the world by land area. It spans across Eastern Europe and Northern Asia, covering approximately 17.1 million square kilometers. With a population of over 145 million people, Russia is the ninth most populous country globally. Its capital city is Moscow, which is also the most populous city in the country.
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Russia.
Comparison shows that a person working as Call Center Manager in Russia earns on average:
1.3 times the average salary (or 130% of average salary).
Estimated national average yearly salary is 1,224,752 RUB (12,830 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Russia.
Comparison shows that a person working as Call Center Manager in Russia earns on average:
1.3 times the average salary (or 130% of average salary).
Is Call Center Manager a well paid job?
Yes, our data shows that Call Center Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Manager?
High salary for Call Center Manager would be somewhere between 1,750,290 RUB and 2,307,201 RUB. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Manager in Russia?
Living in Russia the approximate monthly expenses are: 513 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,591,173 RUB
Estimated Monthly Salary: 132,598 RUB
Estimated Weekly Salary: 30,599 RUB per week
Estimated Hourly Salary: 765 RUB per hour
By working as Call Center Manager a person can save up to 766 USD per month or 9,188 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Russia, see costs of living in Russia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Estonia, Latvia, Lithuania, Poland, Belarus, Ukraine, Georgia, Azerbaijan, Kazakhstan, China, Mongolia, North Korea.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Manager
Norway is 114,431 USD
Finland is 65,085 USD
Estonia is 32,986 USD
Latvia is 25,636 USD
Lithuania is 28,313 USD
Poland is 21,908 USD
Ukraine is 5,121 USD
China is 15,367 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Russia
(13,934,809 RUB per year, pre-tax.)
2. Cardiologist
(11,631,510 RUB per year, pre-tax.)
(11,174,546 RUB per year, pre-tax.)
(10,855,821 RUB per year, pre-tax.)
5. Neurosurgeon
(10,830,980 RUB per year, pre-tax.)
6. Oncologist
(10,599,260 RUB per year, pre-tax.)
(10,583,170 RUB per year, pre-tax.)
(10,579,813 RUB per year, pre-tax.)
(10,569,788 RUB per year, pre-tax.)
10. Plastic surgeon
(10,551,739 RUB per year, pre-tax.)
Data as of 2025Random salary:
Junior business systems analyst (1,338,649 RUB per year, pre-tax.)
Lead generation manager (1,527,136 RUB per year, pre-tax.)
Warehouse sorter (799,968 RUB per year, pre-tax.)
Activity aide (476,147 RUB per year, pre-tax.)
Piece work checker (595,247 RUB per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=russia&job=call-center-manager'><img src='https://optisalary.com/wp-content/graphs/salary/call-center-manager-salary-in-russia-2025.jpg' alt='call center manager salary in russia 2025' title='call center manager salary in russia 2025' /></a>
Please note:Salary data displayed on this site is informational exclusively.
The salary data on this site is intended for informational purposes only. We provide salary insights derived from multiple datasets, but cannot guarantee complete accuracy. Users should always verify salary details with other reliable sources before making career-related decisions. Fluctuations in salary amounts may occur due to several circumstances, including location, experience, and industry. We do not extend any warranty regarding the entirety of the provided salary data. Use of this website implies acknowledgment of these terms.
All salary data on this website are for reference purposes only. We compile data from various reliable databases, yet do not ensure complete accuracy. Before making financial decisions, users should cross-check with additional authoritative sources. Salaries fluctuate due to various factors, including economic conditions, job market trends, and geographic location. We deny any responsibility for misrepresentations in the salary information provided here. Your use with this website constitutes agreement of this policy.