Director Customer Service salary in Romania

Average Yearly Salary of Director Customer Service in Romania is approximately 153,153 RON (30,572 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Director Customer Service do?

A Director of Customer Service is responsible for overseeing and managing all aspects of the customer service department within an organization. They are in charge of ensuring that customers receive exceptional service and support, resolving any issues or complaints, and implementing strategies to improve customer satisfaction. The director sets and monitors customer service goals, develops and implements customer service policies and procedures, and trains and supervises customer service staff. They also collaborate with other departments to ensure a seamless customer experience, analyze customer feedback and data to identify areas for improvement, and implement strategies to enhance customer loyalty and retention. This role requires strong leadership and communication skills, as well as the ability to handle difficult situations and manage a team effectively.

Skills: Director, Customer Service, Leadership, Communication, Problem-solving, Customer Satisfaction
Job industry: Service

How much does Director Customer Service make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Director Customer Service a well paid job?

Yes, our data show that Director Customer Service is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Director Customer Service?

High salary for Director Customer Service would be somewhere between 168,468 RON and 222,072 RON. However this is an estimation based on Gaussian Distribution.

How much can you save working as Director Customer Service in Romania?

Living in Romania the approximate monthly expenses are: 626 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 153,153 RON
Estimated Monthly Salary: 12,763 RON
Estimated Weekly Salary: 2,945 RON per week
Estimated Hourly Salary: 74 RON per hour
By working as Director Customer Service a person can save up to 1,921 USD per month or 23,055 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Romania, see costs of living in Romania.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Bulgaria, Serbia, Hungary, Ukraine, Moldova.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Director Customer Service

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Romania

Data as of 2025

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