Home > Salary > Romania > Call Center Supervisor
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Estimated Yearly Salary: 77,862 RON
Estimated Monthly Salary: 6,489 RON
Estimated Weekly Salary: 1,497 RON per week
Estimated Hourly Salary: 37 RON per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,259 RON
Estimated Weekly Salary: 1,444 RON per week
Estimated Hourly Salary: 36 RON per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 15,567 USD
Estimated Monthly Salary: 1,297 USD
Estimated Weekly Salary: 299 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 77,862 RON
Estimated Monthly Salary: 6,489 RON
Estimated Weekly Salary: 1,497 RON per week
Estimated Hourly Salary: 37 RON per hour
By working as Call Center Supervisor a person can save up to 671 USD per month or 8,050 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Romania, see costs of living in Romania.
Estimated Yearly Salary for Call Center Supervisor
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Supervisor salary in Romania
Average Yearly Salary of Call Center Supervisor in Romania is approximately 77,862 RON (15,567 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Supervisor do?

Skills: Call center, Supervisor, Customer service, Team management, Performance monitoring, Customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Supervisor make?
Salary details
How much does Call Center Supervisor make?Estimated Yearly Salary: 77,862 RON
Estimated Monthly Salary: 6,489 RON
Estimated Weekly Salary: 1,497 RON per week
Estimated Hourly Salary: 37 RON per hour
Comparing salary to last year:
Estimated Yearly Salary: 75,105 RONEstimated Monthly Salary: 6,259 RON
Estimated Weekly Salary: 1,444 RON per week
Estimated Hourly Salary: 36 RON per hour
Call Center Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 15,567 USD
Estimated Monthly Salary: 1,297 USD
Estimated Weekly Salary: 299 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Romania is a country located in Eastern Europe, bordered by Bulgaria, Serbia, Hungary, Ukraine, and Moldova. With a population of approximately 19 million people, it is the seventh most populous country in the European Union. The land area of Romania spans about 238,397 square kilometers, making it the twelfth largest country in Europe.
Estimated national average yearly salary is 71,096 RON (15,660 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Romania.
Comparison shows that a person working as Call Center Supervisor in Romania earns on average:
1.1 times the average salary (or 110% of average salary).
Estimated national average yearly salary is 71,096 RON (15,660 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Romania.
Comparison shows that a person working as Call Center Supervisor in Romania earns on average:
1.1 times the average salary (or 110% of average salary).
Is Call Center Supervisor a well paid job?
Yes, our data show that Call Center Supervisor is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Supervisor?
High salary for Call Center Supervisor would be somewhere between 85,648 RON and 112,900 RON. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Supervisor in Romania?
Living in Romania the approximate monthly expenses are: 626 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 77,862 RON
Estimated Monthly Salary: 6,489 RON
Estimated Weekly Salary: 1,497 RON per week
Estimated Hourly Salary: 37 RON per hour
By working as Call Center Supervisor a person can save up to 671 USD per month or 8,050 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Romania, see costs of living in Romania.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Bulgaria, Serbia, Hungary, Ukraine, Moldova. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Supervisor
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Romania
(817,219 RON per year, pre-tax.)
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(680,353 RON per year, pre-tax.)
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4. Neurosurgeon
(638,003 RON per year, pre-tax.)
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6. Urologist
(623,000 RON per year, pre-tax.)
(621,375 RON per year, pre-tax.)
8. Oncologist
(621,244 RON per year, pre-tax.)
(620,728 RON per year, pre-tax.)
(620,518 RON per year, pre-tax.)
Random salary:
Financial services representative (52,915 RON per year, pre-tax.)
Occupational therapy manager (100,513 RON per year, pre-tax.)
Executive chef hotel (90,292 RON per year, pre-tax.)
Office administrator ii (54,596 RON per year, pre-tax.)
Certified addiction drug and alcohol counselor (58,374 RON per year, pre-tax.)
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