Home > Salary > Romania > Call Center Analyst
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Estimated Yearly Salary: 58,190 RON
Estimated Monthly Salary: 4,849 RON
Estimated Weekly Salary: 1,119 RON per week
Estimated Hourly Salary: 28 RON per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,694 RON
Estimated Weekly Salary: 1,083 RON per week
Estimated Hourly Salary: 27 RON per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 11,654 USD
Estimated Monthly Salary: 971 USD
Estimated Weekly Salary: 224 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 58,190 RON
Estimated Monthly Salary: 4,849 RON
Estimated Weekly Salary: 1,119 RON per week
Estimated Hourly Salary: 28 RON per hour
By working as Call Center Analyst a person can save up to 345 USD per month or 4,137 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Romania, see costs of living in Romania.
Estimated Yearly Salary for Call Center Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Call Center Analyst salary in Romania
Average Yearly Salary of Call Center Analyst in Romania is approximately 58,190 RON (11,654 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Analyst do?
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service
Job industry: Customer service
How much does Call Center Analyst make?
Salary details
How much does Call Center Analyst make?Estimated Yearly Salary: 58,190 RON
Estimated Monthly Salary: 4,849 RON
Estimated Weekly Salary: 1,119 RON per week
Estimated Hourly Salary: 28 RON per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 56,330 RONEstimated Monthly Salary: 4,694 RON
Estimated Weekly Salary: 1,083 RON per week
Estimated Hourly Salary: 27 RON per hour
Last revision of data: 2024-01-05Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 11,654 USD
Estimated Monthly Salary: 971 USD
Estimated Weekly Salary: 224 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Romania is a country located in Eastern Europe, bordered by Bulgaria, Serbia, Hungary, Ukraine, and Moldova. With a population of approximately 19 million people, it is the seventh most populous country in the European Union. The land area of Romania spans about 238,397 square kilometers, making it the twelfth largest country in Europe.
Estimated national average yearly salary is 71,096 RON (15,660 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Romania.
Comparison shows that a person working as Call Center Analyst in Romania earns on average:
0.82 times the average salary (or 82% of average salary).
Estimated national average yearly salary is 71,096 RON (15,660 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Romania.
Comparison shows that a person working as Call Center Analyst in Romania earns on average:
0.82 times the average salary (or 82% of average salary).
Is Call Center Analyst a well paid job?
Yes, our data show that Call Center Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Analyst?
High salary for Call Center Analyst would be somewhere between 64,009 RON and 84,376 RON. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Analyst in Romania?
Living in Romania the approximate monthly expenses are: 626 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 58,190 RON
Estimated Monthly Salary: 4,849 RON
Estimated Weekly Salary: 1,119 RON per week
Estimated Hourly Salary: 28 RON per hour
By working as Call Center Analyst a person can save up to 345 USD per month or 4,137 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Romania, see costs of living in Romania.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Bulgaria, Serbia, Hungary, Ukraine, Moldova. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Analyst
Hungary is 14,180 USD
Ukraine is 3,177 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Romania
(817,219 RON per year, pre-tax.)
2. Cardiologist
(680,353 RON per year, pre-tax.)
(656,502 RON per year, pre-tax.)
4. Neurosurgeon
(638,003 RON per year, pre-tax.)
(636,825 RON per year, pre-tax.)
6. Urologist
(623,000 RON per year, pre-tax.)
(621,375 RON per year, pre-tax.)
8. Oncologist
(621,244 RON per year, pre-tax.)
(620,728 RON per year, pre-tax.)
(620,518 RON per year, pre-tax.)
Data as of 2025Random salary:
Commissioner of public works (102,377 RON per year, pre-tax.)
Research technologist (69,985 RON per year, pre-tax.)
Senior loss control specialist (127,171 RON per year, pre-tax.)
Gaffer (60,935 RON per year, pre-tax.)
Product director (199,710 RON per year, pre-tax.)
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