Home > Salary > Philippines > Retention Specialist
A retention specialist is responsible for maintaining and enhancing customer relationships to ensure long-term loyalty and satisfaction. They work closely with customers to understand their needs, address any concerns or issues, and provide solutions that meet their requirements. The primary goal of a retention specialist is to reduce customer churn by implementing strategies that encourage customer retention and repeat business.
Key responsibilities of a retention specialist include analyzing customer data to identify trends and patterns, proactively reaching out to customers to address their needs, resolving complaints or issues in a timely manner, upselling or cross-selling products or services to existing customers, and building strong relationships with key accounts. They may also collaborate with other departments such as sales or marketing to develop customer retention strategies and campaigns.
Estimated Yearly Salary: 155,647 PHP
Estimated Monthly Salary: 12,971 PHP
Estimated Weekly Salary: 2,993 PHP per week
Estimated Hourly Salary: 75 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 12,485 PHP
Estimated Weekly Salary: 2,881 PHP per week
Estimated Hourly Salary: 72 PHP per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 2,580 USD
Estimated Monthly Salary: 215 USD
Estimated Weekly Salary: 50 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 155,647 PHP
Estimated Monthly Salary: 12,971 PHP
Estimated Weekly Salary: 2,993 PHP per week
Estimated Hourly Salary: 75 PHP per hour
By working as Retention Specialist a person can save up to 57 USD per month or 684 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Retention Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Retention Specialist salary in Philippines
Average Yearly Salary of Retention Specialist in Philippines is approximately 155,647 PHP (2,580 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Retention Specialist do?
A retention specialist is responsible for maintaining and enhancing customer relationships to ensure long-term loyalty and satisfaction. They work closely with customers to understand their needs, address any concerns or issues, and provide solutions that meet their requirements. The primary goal of a retention specialist is to reduce customer churn by implementing strategies that encourage customer retention and repeat business.
Key responsibilities of a retention specialist include analyzing customer data to identify trends and patterns, proactively reaching out to customers to address their needs, resolving complaints or issues in a timely manner, upselling or cross-selling products or services to existing customers, and building strong relationships with key accounts. They may also collaborate with other departments such as sales or marketing to develop customer retention strategies and campaigns.
Skills: Retention specialist, Customer retention, Customer relationship management, Customer satisfaction, Churn reduction, Account management
Job industry: Customer service
Job industry: Customer service
How much does Retention Specialist make?
Salary details
How much does Retention Specialist make?Estimated Yearly Salary: 155,647 PHP
Estimated Monthly Salary: 12,971 PHP
Estimated Weekly Salary: 2,993 PHP per week
Estimated Hourly Salary: 75 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 149,820 PHPEstimated Monthly Salary: 12,485 PHP
Estimated Weekly Salary: 2,881 PHP per week
Estimated Hourly Salary: 72 PHP per hour
Last revision of data: 2024-01-03Retention Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,580 USD
Estimated Monthly Salary: 215 USD
Estimated Weekly Salary: 50 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Retention Specialist job salary compared to average salary in Philippines.
Comparison shows that a person working as Retention Specialist in Philippines earns on average:
0.71 times the average salary (or 71% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Retention Specialist job salary compared to average salary in Philippines.
Comparison shows that a person working as Retention Specialist in Philippines earns on average:
0.71 times the average salary (or 71% of average salary).
Is Retention Specialist a well paid job?
No, our data shows that Retention Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though Retention Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Retention Specialist?
High salary for Retention Specialist would be somewhere between 171,212 PHP and 225,688 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Retention Specialist in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 155,647 PHP
Estimated Monthly Salary: 12,971 PHP
Estimated Weekly Salary: 2,993 PHP per week
Estimated Hourly Salary: 75 PHP per hour
By working as Retention Specialist a person can save up to 57 USD per month or 684 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Retention Specialist
China is 8,433 USD
Vietnam is 2,617 USD
Malaysia is 11,666 USD
Indonesia is 6,921 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Data engineering manager (487,614 PHP per year, pre-tax.)
Drapery hanger (125,397 PHP per year, pre-tax.)
Health information management director (240,240 PHP per year, pre-tax.)
Warehouse controller (260,129 PHP per year, pre-tax.)
Fleet dispatcher (trucking transportation) (160,140 PHP per year, pre-tax.)
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