Home > Salary > Philippines > Quality Assurance Supervisor Call Centers
A Quality Assurance Supervisor in call centers is responsible for ensuring that the customer service representatives deliver high-quality service and adhere to company standards. They monitor and evaluate customer interactions, such as phone calls, chats, and emails, to assess the representatives' performance. The supervisor provides feedback and coaching to improve their communication skills, product knowledge, and adherence to policies and procedures. They also analyze data and generate reports to identify trends, areas of improvement, and training needs. Additionally, they collaborate with other departments to implement quality initiatives and maintain a culture of continuous improvement. This role requires strong analytical skills, attention to detail, excellent communication skills, and the ability to work well under pressure.
Estimated Yearly Salary: 211,578 PHP
Estimated Monthly Salary: 17,632 PHP
Estimated Weekly Salary: 4,069 PHP per week
Estimated Hourly Salary: 102 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 17,005 PHP
Estimated Weekly Salary: 3,924 PHP per week
Estimated Hourly Salary: 98 PHP per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 3,518 USD
Estimated Monthly Salary: 293 USD
Estimated Weekly Salary: 68 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 211,578 PHP
Estimated Monthly Salary: 17,632 PHP
Estimated Weekly Salary: 4,069 PHP per week
Estimated Hourly Salary: 102 PHP per hour
By working as Quality Assurance Supervisor Call Centers a person can save up to 135 USD per month or 1,622 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Quality Assurance Supervisor Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Supervisor Call Centers salary in Philippines
Average Yearly Salary of Quality Assurance Supervisor Call Centers in Philippines is approximately 211,578 PHP (3,518 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Supervisor Call Centers do?
A Quality Assurance Supervisor in call centers is responsible for ensuring that the customer service representatives deliver high-quality service and adhere to company standards. They monitor and evaluate customer interactions, such as phone calls, chats, and emails, to assess the representatives' performance. The supervisor provides feedback and coaching to improve their communication skills, product knowledge, and adherence to policies and procedures. They also analyze data and generate reports to identify trends, areas of improvement, and training needs. Additionally, they collaborate with other departments to implement quality initiatives and maintain a culture of continuous improvement. This role requires strong analytical skills, attention to detail, excellent communication skills, and the ability to work well under pressure.
Skills: Quality Assurance Supervisor, Call Center Supervisor, Customer Service, Performance Evaluation, Coaching and Feedback, Continuous Improvement
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Supervisor Call Centers make?
Salary details
How much does Quality Assurance Supervisor Call Centers make?Estimated Yearly Salary: 211,578 PHP
Estimated Monthly Salary: 17,632 PHP
Estimated Weekly Salary: 4,069 PHP per week
Estimated Hourly Salary: 102 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 204,060 PHPEstimated Monthly Salary: 17,005 PHP
Estimated Weekly Salary: 3,924 PHP per week
Estimated Hourly Salary: 98 PHP per hour
Last revision of data: 2024-01-09Quality Assurance Supervisor Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,518 USD
Estimated Monthly Salary: 293 USD
Estimated Weekly Salary: 68 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Supervisor Call Centers job salary compared to average salary in Philippines.
Comparison shows that a person working as Quality Assurance Supervisor Call Centers in Philippines earns on average:
0.97 times the average salary (or 97% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Supervisor Call Centers job salary compared to average salary in Philippines.
Comparison shows that a person working as Quality Assurance Supervisor Call Centers in Philippines earns on average:
0.97 times the average salary (or 97% of average salary).
Is Quality Assurance Supervisor Call Centers a well paid job?
Yes, our data show that Quality Assurance Supervisor Call Centers is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Supervisor Call Centers?
High salary for Quality Assurance Supervisor Call Centers would be somewhere between 232,736 PHP and 306,788 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Supervisor Call Centers in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 211,578 PHP
Estimated Monthly Salary: 17,632 PHP
Estimated Weekly Salary: 4,069 PHP per week
Estimated Hourly Salary: 102 PHP per hour
By working as Quality Assurance Supervisor Call Centers a person can save up to 135 USD per month or 1,622 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Supervisor Call Centers
China is 11,490 USD
Vietnam is 3,568 USD
Malaysia is 15,818 USD
Indonesia is 9,439 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Bank auditor (265,003 PHP per year, pre-tax.)
Calendar clerk (155,454 PHP per year, pre-tax.)
Illustrator (188,580 PHP per year, pre-tax.)
Financial analyst accountant (286,740 PHP per year, pre-tax.)
Media relations manager (230,238 PHP per year, pre-tax.)
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