Home > Salary > Philippines > Operations Analyst Call Center
An Operations Analyst in a call center is responsible for analyzing and improving the overall efficiency and effectiveness of call center operations. They gather and analyze data related to call volume, call handling times, customer satisfaction, and other key performance metrics to identify trends, patterns, and areas for improvement. They also develop and implement strategies to optimize call center processes, such as workforce management, scheduling, training, and quality assurance.
The Operations Analyst works closely with call center managers and supervisors to provide insights and recommendations for enhancing productivity, reducing costs, and improving customer service. They may also collaborate with IT teams to ensure that call center systems and technologies are properly utilized and aligned with business objectives.
Estimated Yearly Salary: 184,043 PHP
Estimated Monthly Salary: 15,337 PHP
Estimated Weekly Salary: 3,539 PHP per week
Estimated Hourly Salary: 88 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 14,855 PHP
Estimated Weekly Salary: 3,428 PHP per week
Estimated Hourly Salary: 86 PHP per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 3,073 USD
Estimated Monthly Salary: 256 USD
Estimated Weekly Salary: 59 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 184,043 PHP
Estimated Monthly Salary: 15,337 PHP
Estimated Weekly Salary: 3,539 PHP per week
Estimated Hourly Salary: 88 PHP per hour
By working as Operations Analyst Call Center a person can save up to 98 USD per month or 1,177 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Operations Analyst Call Center
Last revision of data: 2025-01-04
Data as of 2025
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Operations Analyst Call Center salary in Philippines
Average Yearly Salary of Operations Analyst Call Center in Philippines is approximately 184,043 PHP (3,073 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Operations Analyst Call Center do?
An Operations Analyst in a call center is responsible for analyzing and improving the overall efficiency and effectiveness of call center operations. They gather and analyze data related to call volume, call handling times, customer satisfaction, and other key performance metrics to identify trends, patterns, and areas for improvement. They also develop and implement strategies to optimize call center processes, such as workforce management, scheduling, training, and quality assurance.
The Operations Analyst works closely with call center managers and supervisors to provide insights and recommendations for enhancing productivity, reducing costs, and improving customer service. They may also collaborate with IT teams to ensure that call center systems and technologies are properly utilized and aligned with business objectives.
Skills: Operations Analyst, Call Center, Efficiency Improvement, Data Analysis, Performance Metrics, Process Optimization
Job industry: Customer service
Job industry: Customer service
How much does Operations Analyst Call Center make?
Salary details
How much does Operations Analyst Call Center make?Estimated Yearly Salary: 184,043 PHP
Estimated Monthly Salary: 15,337 PHP
Estimated Weekly Salary: 3,539 PHP per week
Estimated Hourly Salary: 88 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 178,260 PHPEstimated Monthly Salary: 14,855 PHP
Estimated Weekly Salary: 3,428 PHP per week
Estimated Hourly Salary: 86 PHP per hour
Last revision of data: 2024-01-03Operations Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,073 USD
Estimated Monthly Salary: 256 USD
Estimated Weekly Salary: 59 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in Philippines.
Comparison shows that a person working as Operations Analyst Call Center in Philippines earns on average:
0.84 times the average salary (or 84% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in Philippines.
Comparison shows that a person working as Operations Analyst Call Center in Philippines earns on average:
0.84 times the average salary (or 84% of average salary).
Is Operations Analyst Call Center a well paid job?
Yes, our data show that Operations Analyst Call Center is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Operations Analyst Call Center?
High salary for Operations Analyst Call Center would be somewhere between 202,447 PHP and 266,862 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Operations Analyst Call Center in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 184,043 PHP
Estimated Monthly Salary: 15,337 PHP
Estimated Weekly Salary: 3,539 PHP per week
Estimated Hourly Salary: 88 PHP per hour
By working as Operations Analyst Call Center a person can save up to 98 USD per month or 1,177 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Operations Analyst Call Center
China is 10,017 USD
Vietnam is 3,116 USD
Malaysia is 13,797 USD
Indonesia is 8,241 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Paper goods machine setter operator tender (166,431 PHP per year, pre-tax.)
Pcb layout engineer (291,282 PHP per year, pre-tax.)
Regional visual merchandising manager (247,677 PHP per year, pre-tax.)
.net junior developer (299,640 PHP per year, pre-tax.)
Special education assistant (106,399 PHP per year, pre-tax.)
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