Home > Salary > Philippines > Help Desk Team Leader
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Estimated Yearly Salary: 259,564 PHP
Estimated Monthly Salary: 21,630 PHP
Estimated Weekly Salary: 4,992 PHP per week
Estimated Hourly Salary: 125 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 20,880 PHP
Estimated Weekly Salary: 4,818 PHP per week
Estimated Hourly Salary: 120 PHP per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 4,329 USD
Estimated Monthly Salary: 361 USD
Estimated Weekly Salary: 83 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 259,564 PHP
Estimated Monthly Salary: 21,630 PHP
Estimated Weekly Salary: 4,992 PHP per week
Estimated Hourly Salary: 125 PHP per hour
By working as Help Desk Team Leader a person can save up to 203 USD per month or 2,433 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Help Desk Team Leader
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Team Leader salary in Philippines
Average Yearly Salary of Help Desk Team Leader in Philippines is approximately 259,564 PHP (4,329 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Team Leader do?
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Skills: Help Desk, Team Leader, Technical Support, Customer Service, Troubleshooting, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Team Leader make?
Salary details
How much does Help Desk Team Leader make?Estimated Yearly Salary: 259,564 PHP
Estimated Monthly Salary: 21,630 PHP
Estimated Weekly Salary: 4,992 PHP per week
Estimated Hourly Salary: 125 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 250,560 PHPEstimated Monthly Salary: 20,880 PHP
Estimated Weekly Salary: 4,818 PHP per week
Estimated Hourly Salary: 120 PHP per hour
Last revision of data: 2024-01-02Help Desk Team Leader estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,329 USD
Estimated Monthly Salary: 361 USD
Estimated Weekly Salary: 83 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Philippines.
Comparison shows that a person working as Help Desk Team Leader in Philippines earns on average:
1.19 times the average salary (or 119% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Philippines.
Comparison shows that a person working as Help Desk Team Leader in Philippines earns on average:
1.19 times the average salary (or 119% of average salary).
Is Help Desk Team Leader a well paid job?
Yes, our data show that Help Desk Team Leader is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Team Leader?
High salary for Help Desk Team Leader would be somewhere between 285,520 PHP and 376,368 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Team Leader in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 259,564 PHP
Estimated Monthly Salary: 21,630 PHP
Estimated Weekly Salary: 4,992 PHP per week
Estimated Hourly Salary: 125 PHP per hour
By working as Help Desk Team Leader a person can save up to 203 USD per month or 2,433 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Team Leader
China is 14,039 USD
Vietnam is 4,399 USD
Malaysia is 19,491 USD
Indonesia is 11,605 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Tissue recovery technician (184,513 PHP per year, pre-tax.)
Library technical assistant (102,897 PHP per year, pre-tax.)
Prevention intervention specialist (144,532 PHP per year, pre-tax.)
Corporate secretary (330,660 PHP per year, pre-tax.)
Telephone installer (224,760 PHP per year, pre-tax.)
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