Home > Salary > Philippines > Director Customer Service
A Director of Customer Service is responsible for overseeing and managing all aspects of the customer service department within an organization. They are in charge of ensuring that customers receive exceptional service and support, resolving any issues or complaints, and implementing strategies to improve customer satisfaction. The director sets and monitors customer service goals, develops and implements customer service policies and procedures, and trains and supervises customer service staff. They also collaborate with other departments to ensure a seamless customer experience, analyze customer feedback and data to identify areas for improvement, and implement strategies to enhance customer loyalty and retention. This role requires strong leadership and communication skills, as well as the ability to handle difficult situations and manage a team effectively.
Estimated Yearly Salary: 462,093 PHP
Estimated Monthly Salary: 38,508 PHP
Estimated Weekly Salary: 8,886 PHP per week
Estimated Hourly Salary: 222 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 37,245 PHP
Estimated Weekly Salary: 8,595 PHP per week
Estimated Hourly Salary: 215 PHP per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 7,695 USD
Estimated Monthly Salary: 641 USD
Estimated Weekly Salary: 148 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 462,093 PHP
Estimated Monthly Salary: 38,508 PHP
Estimated Weekly Salary: 8,886 PHP per week
Estimated Hourly Salary: 222 PHP per hour
By working as Director Customer Service a person can save up to 483 USD per month or 5,799 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Director Customer Service
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Medical laboratory assistant (119,969 PHP per year, pre-tax.)
Assistant director non-profit organization (266,770 PHP per year, pre-tax.)
Ux research assistant (291,900 PHP per year, pre-tax.)
Loan counselor (144,532 PHP per year, pre-tax.)
Vp controller (514,594 PHP per year, pre-tax.)
Director Customer Service salary in Philippines
Average Yearly Salary of Director Customer Service in Philippines is approximately 462,093 PHP (7,695 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Director Customer Service do?
A Director of Customer Service is responsible for overseeing and managing all aspects of the customer service department within an organization. They are in charge of ensuring that customers receive exceptional service and support, resolving any issues or complaints, and implementing strategies to improve customer satisfaction. The director sets and monitors customer service goals, develops and implements customer service policies and procedures, and trains and supervises customer service staff. They also collaborate with other departments to ensure a seamless customer experience, analyze customer feedback and data to identify areas for improvement, and implement strategies to enhance customer loyalty and retention. This role requires strong leadership and communication skills, as well as the ability to handle difficult situations and manage a team effectively.
Skills: Director, Customer Service, Leadership, Communication, Problem-solving, Customer Satisfaction
Job industry: Service
Job industry: Service
How much does Director Customer Service make?
Salary details
How much does Director Customer Service make?Estimated Yearly Salary: 462,093 PHP
Estimated Monthly Salary: 38,508 PHP
Estimated Weekly Salary: 8,886 PHP per week
Estimated Hourly Salary: 222 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 446,940 PHPEstimated Monthly Salary: 37,245 PHP
Estimated Weekly Salary: 8,595 PHP per week
Estimated Hourly Salary: 215 PHP per hour
Last revision of data: 2024-01-05Director Customer Service estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,695 USD
Estimated Monthly Salary: 641 USD
Estimated Weekly Salary: 148 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Service job salary compared to average salary in Philippines.
Comparison shows that a person working as Director Customer Service in Philippines earns on average:
2.11 times the average salary (or 211% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Service job salary compared to average salary in Philippines.
Comparison shows that a person working as Director Customer Service in Philippines earns on average:
2.11 times the average salary (or 211% of average salary).
Is Director Customer Service a well paid job?
Yes, our data show that Director Customer Service is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Director Customer Service?
High salary for Director Customer Service would be somewhere between 508,302 PHP and 670,035 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Director Customer Service in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 462,093 PHP
Estimated Monthly Salary: 38,508 PHP
Estimated Weekly Salary: 8,886 PHP per week
Estimated Hourly Salary: 222 PHP per hour
By working as Director Customer Service a person can save up to 483 USD per month or 5,799 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Director Customer Service
China is 25,024 USD
Vietnam is 7,834 USD
Malaysia is 34,669 USD
Indonesia is 20,709 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Medical laboratory assistant (119,969 PHP per year, pre-tax.)
Assistant director non-profit organization (266,770 PHP per year, pre-tax.)
Ux research assistant (291,900 PHP per year, pre-tax.)
Loan counselor (144,532 PHP per year, pre-tax.)
Vp controller (514,594 PHP per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=philippines&job=director-customer-service'><img src='https://optisalary.com/wp-content/graphs/salary/director-customer-service-salary-in-philippines-2025.jpg' alt='director customer service salary in philippines 2025' title='director customer service salary in philippines 2025' /></a>
Please note:The salary data presented here are meant for reference purposes solely.
By using optisalary.com, you acknowledge that salary details are not definitive.
All salary data on optisalary.com are for reference use exclusively. We compile data from various reliable databases, yet cannot ensure complete accuracy. Before making career choices, users should cross-check with external verified sources. Salaries fluctuate due to several influences, including economic conditions, job market trends, and geographic location. We deny any responsibility for errors in the salary information provided here. Your use with optisalary.com constitutes agreement of this policy.