Home > Salary > Philippines > Call Center Supervisor
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Estimated Yearly Salary: 234,543 PHP
Estimated Monthly Salary: 19,545 PHP
Estimated Weekly Salary: 4,510 PHP per week
Estimated Hourly Salary: 113 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 18,945 PHP
Estimated Weekly Salary: 4,372 PHP per week
Estimated Hourly Salary: 109 PHP per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 3,925 USD
Estimated Monthly Salary: 327 USD
Estimated Weekly Salary: 75 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 234,543 PHP
Estimated Monthly Salary: 19,545 PHP
Estimated Weekly Salary: 4,510 PHP per week
Estimated Hourly Salary: 113 PHP per hour
By working as Call Center Supervisor a person can save up to 169 USD per month or 2,029 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Call Center Supervisor
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Supervisor salary in Philippines
Average Yearly Salary of Call Center Supervisor in Philippines is approximately 234,543 PHP (3,925 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Supervisor do?
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Skills: Call center, Supervisor, Customer service, Team management, Performance monitoring, Customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Supervisor make?
Salary details
How much does Call Center Supervisor make?Estimated Yearly Salary: 234,543 PHP
Estimated Monthly Salary: 19,545 PHP
Estimated Weekly Salary: 4,510 PHP per week
Estimated Hourly Salary: 113 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 227,340 PHPEstimated Monthly Salary: 18,945 PHP
Estimated Weekly Salary: 4,372 PHP per week
Estimated Hourly Salary: 109 PHP per hour
Last revision of data: 2024-01-06Call Center Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,925 USD
Estimated Monthly Salary: 327 USD
Estimated Weekly Salary: 75 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Center Supervisor in Philippines earns on average:
1.07 times the average salary (or 107% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Center Supervisor in Philippines earns on average:
1.07 times the average salary (or 107% of average salary).
Is Call Center Supervisor a well paid job?
Yes, our data show that Call Center Supervisor is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Supervisor?
High salary for Call Center Supervisor would be somewhere between 257,997 PHP and 340,087 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Supervisor in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 234,543 PHP
Estimated Monthly Salary: 19,545 PHP
Estimated Weekly Salary: 4,510 PHP per week
Estimated Hourly Salary: 113 PHP per hour
By working as Call Center Supervisor a person can save up to 169 USD per month or 2,029 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Supervisor
China is 12,735 USD
Vietnam is 3,994 USD
Malaysia is 17,697 USD
Indonesia is 10,478 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Junior media buyer (149,018 PHP per year, pre-tax.)
Joint venture analyst (436,560 PHP per year, pre-tax.)
Magician (1,759,200 PHP per year, pre-tax.)
Quality assurance manager it (413,915 PHP per year, pre-tax.)
Vascular medicine specialist (1,019,709 PHP per year, pre-tax.)
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