Home > Salary > Philippines > Call Center Analyst
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Estimated Yearly Salary: 175,968 PHP
Estimated Monthly Salary: 14,664 PHP
Estimated Weekly Salary: 3,384 PHP per week
Estimated Hourly Salary: 85 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 14,210 PHP
Estimated Weekly Salary: 3,279 PHP per week
Estimated Hourly Salary: 82 PHP per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 2,950 USD
Estimated Monthly Salary: 246 USD
Estimated Weekly Salary: 57 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 175,968 PHP
Estimated Monthly Salary: 14,664 PHP
Estimated Weekly Salary: 3,384 PHP per week
Estimated Hourly Salary: 85 PHP per hour
By working as Call Center Analyst a person can save up to 88 USD per month or 1,054 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Call Center Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Analyst salary in Philippines
Average Yearly Salary of Call Center Analyst in Philippines is approximately 175,968 PHP (2,950 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Analyst do?
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service
Job industry: Customer service
How much does Call Center Analyst make?
Salary details
How much does Call Center Analyst make?Estimated Yearly Salary: 175,968 PHP
Estimated Monthly Salary: 14,664 PHP
Estimated Weekly Salary: 3,384 PHP per week
Estimated Hourly Salary: 85 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 170,520 PHPEstimated Monthly Salary: 14,210 PHP
Estimated Weekly Salary: 3,279 PHP per week
Estimated Hourly Salary: 82 PHP per hour
Last revision of data: 2024-01-08Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,950 USD
Estimated Monthly Salary: 246 USD
Estimated Weekly Salary: 57 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Center Analyst in Philippines earns on average:
0.8 times the average salary (or 80% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Center Analyst in Philippines earns on average:
0.8 times the average salary (or 80% of average salary).
Is Call Center Analyst a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Analyst?
High salary for Call Center Analyst would be somewhere between 193,565 PHP and 255,154 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Analyst in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 175,968 PHP
Estimated Monthly Salary: 14,664 PHP
Estimated Weekly Salary: 3,384 PHP per week
Estimated Hourly Salary: 85 PHP per hour
By working as Call Center Analyst a person can save up to 88 USD per month or 1,054 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Analyst
China is 9,553 USD
Vietnam is 2,992 USD
Malaysia is 13,248 USD
Indonesia is 7,884 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Director physical therapy (337,242 PHP per year, pre-tax.)
Sap solution manager (381,039 PHP per year, pre-tax.)
Back end developer (496,008 PHP per year, pre-tax.)
Teacher collegeuniversity (unknown type) (192,709 PHP per year, pre-tax.)
Auto body repairer (204,060 PHP per year, pre-tax.)
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