Home > Salary > Philippines > Call Agent
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Estimated Yearly Salary: 106,899 PHP
Estimated Monthly Salary: 8,908 PHP
Estimated Weekly Salary: 2,056 PHP per week
Estimated Hourly Salary: 51 PHP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,610 PHP
Estimated Weekly Salary: 1,987 PHP per week
Estimated Hourly Salary: 50 PHP per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 1,784 USD
Estimated Monthly Salary: 149 USD
Estimated Weekly Salary: 34 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 106,899 PHP
Estimated Monthly Salary: 8,908 PHP
Estimated Weekly Salary: 2,056 PHP per week
Estimated Hourly Salary: 51 PHP per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Estimated Yearly Salary for Call Agent
Last revision of data: 2025-01-04
Data as of 2025
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Call Agent salary in Philippines
Average Yearly Salary of Call Agent in Philippines is approximately 106,899 PHP (1,784 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Agent do?
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Skills: Customer service, Communication skills, Problem-solving, Multitasking, Computer proficiency, Performance metrics.
Job industry: Customer service
Job industry: Customer service
How much does Call Agent make?
Salary details
How much does Call Agent make?Estimated Yearly Salary: 106,899 PHP
Estimated Monthly Salary: 8,908 PHP
Estimated Weekly Salary: 2,056 PHP per week
Estimated Hourly Salary: 51 PHP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 103,320 PHPEstimated Monthly Salary: 8,610 PHP
Estimated Weekly Salary: 1,987 PHP per week
Estimated Hourly Salary: 50 PHP per hour
Last revision of data: 2024-01-02Call Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,784 USD
Estimated Monthly Salary: 149 USD
Estimated Weekly Salary: 34 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The Philippines is an archipelagic country located in Southeast Asia. It is composed of more than 7,000 islands and has a total land area of approximately 300,000 square kilometers. The population of the Philippines is around 110 million people, making it the 13th most populous country in the world. The capital city is Manila, which is one of the most densely populated cities globally.
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Agent in Philippines earns on average:
0.49 times the average salary (or 49% of average salary).
Estimated national average yearly salary is 218,988 PHP (3,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Philippines.
Comparison shows that a person working as Call Agent in Philippines earns on average:
0.49 times the average salary (or 49% of average salary).
Is Call Agent a well paid job?
No, our data shows that Call Agent is quite an underpaid paid job. The salary varies based on experience. Meaning that even though Call Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Agent?
High salary for Call Agent would be somewhere between 117,589 PHP and 155,004 PHP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Agent in Philippines?
Living in Philippines the approximate monthly expenses are: 158 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 106,899 PHP
Estimated Monthly Salary: 8,908 PHP
Estimated Weekly Salary: 2,056 PHP per week
Estimated Hourly Salary: 51 PHP per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Philippines, see costs of living in Philippines.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Taiwan, Vietnam, Malaysia, Indonesia, Brunei.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Agent
China is 5,808 USD
Vietnam is 1,803 USD
Malaysia is 8,033 USD
Indonesia is 4,769 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Philippines
(2,481,728 PHP per year, pre-tax.)
2. Cardiologist
(2,051,118 PHP per year, pre-tax.)
(1,992,718 PHP per year, pre-tax.)
4. Neurosurgeon
(1,926,350 PHP per year, pre-tax.)
(1,926,277 PHP per year, pre-tax.)
6. Urologist
(1,880,648 PHP per year, pre-tax.)
(1,878,914 PHP per year, pre-tax.)
(1,877,420 PHP per year, pre-tax.)
9. Oncologist
(1,875,578 PHP per year, pre-tax.)
(1,874,981 PHP per year, pre-tax.)
Data as of 2025Random salary:
Youth care worker (117,811 PHP per year, pre-tax.)
Baker helper (85,139 PHP per year, pre-tax.)
Senior attorney (588,734 PHP per year, pre-tax.)
Project control specialist (352,330 PHP per year, pre-tax.)
Emergency medical technician (emt), intermediate (120,416 PHP per year, pre-tax.)
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All salary figures on optisalary.com are for informational purposes exclusively. We compile data from numerous reliable databases, yet cannot ensure complete precision. Before making career decisions, visitors should cross-check with external authoritative sources. Salaries change due to various influences, including economic conditions, job market trends, and geographic location. We deny any responsibility for errors in the salary information provided here. Your use with optisalary.com constitutes agreement of this disclaimer.