Home > Salary > Pakistan > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 979,254 PKR
Estimated Monthly Salary: 81,605 PKR
Estimated Weekly Salary: 18,832 PKR per week
Estimated Hourly Salary: 471 PKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 78,840 PKR
Estimated Weekly Salary: 18,194 PKR per week
Estimated Hourly Salary: 455 PKR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 3,020 USD
Estimated Monthly Salary: 252 USD
Estimated Weekly Salary: 58 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 979,254 PKR
Estimated Monthly Salary: 81,605 PKR
Estimated Weekly Salary: 18,832 PKR per week
Estimated Hourly Salary: 471 PKR per hour
By working as Call Center Director a person can save up to 188 USD per month or 2,262 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Pakistan, see costs of living in Pakistan.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Director of banquets (722,150 PKR per year, pre-tax.)
Warehouse director (841,101 PKR per year, pre-tax.)
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Counseling psychologist (537,225 PKR per year, pre-tax.)
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Call Center Director salary in Pakistan
Average Yearly Salary of Call Center Director in Pakistan is approximately 979,254 PKR (3,020 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 979,254 PKR
Estimated Monthly Salary: 81,605 PKR
Estimated Weekly Salary: 18,832 PKR per week
Estimated Hourly Salary: 471 PKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 946,075 PKREstimated Monthly Salary: 78,840 PKR
Estimated Weekly Salary: 18,194 PKR per week
Estimated Hourly Salary: 455 PKR per hour
Last revision of data: 2024-01-03Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,020 USD
Estimated Monthly Salary: 252 USD
Estimated Weekly Salary: 58 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Pakistan is a country located in South Asia. It has a population of over 220 million people, making it the fifth most populous country in the world. The land area of Pakistan is approximately 881,913 square kilometers, making it the 33rd largest country in terms of size.
Estimated national average yearly salary is 471,440 PKR (1,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Pakistan.
Comparison shows that a person working as Call Center Director in Pakistan earns on average:
2.08 times the average salary (or 208% of average salary).
Estimated national average yearly salary is 471,440 PKR (1,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Pakistan.
Comparison shows that a person working as Call Center Director in Pakistan earns on average:
2.08 times the average salary (or 208% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 1,077,179 PKR and 1,419,918 PKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Pakistan?
Living in Pakistan the approximate monthly expenses are: 63 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 979,254 PKR
Estimated Monthly Salary: 81,605 PKR
Estimated Weekly Salary: 18,832 PKR per week
Estimated Hourly Salary: 471 PKR per hour
By working as Call Center Director a person can save up to 188 USD per month or 2,262 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Pakistan, see costs of living in Pakistan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Afghanistan, China, India, Iran. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Afghanistan is 11,422 USD
China is 24,443 USD
India is 42,665 USD
Iran is 15,026 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Pakistan
(5,367,360 PKR per year, pre-tax.)
2. Cardiologist
(4,470,921 PKR per year, pre-tax.)
(4,299,601 PKR per year, pre-tax.)
4. Neurosurgeon
(4,192,847 PKR per year, pre-tax.)
(4,179,140 PKR per year, pre-tax.)
(4,084,994 PKR per year, pre-tax.)
(4,081,850 PKR per year, pre-tax.)
8. Urologist
(4,079,620 PKR per year, pre-tax.)
(4,075,219 PKR per year, pre-tax.)
10. Plastic surgeon
(4,074,700 PKR per year, pre-tax.)
Data as of 2025Random salary:
Director of banquets (722,150 PKR per year, pre-tax.)
Warehouse director (841,101 PKR per year, pre-tax.)
Content strategist (528,133 PKR per year, pre-tax.)
Counseling psychologist (537,225 PKR per year, pre-tax.)
Surgical coordinator (287,377 PKR per year, pre-tax.)
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