Home > Salary > Oman > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 16,116 OMR
Estimated Monthly Salary: 1,343 OMR
Estimated Weekly Salary: 310 OMR per week
Estimated Hourly Salary: 8 OMR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,297 OMR
Estimated Weekly Salary: 299 OMR per week
Estimated Hourly Salary: 7 OMR per hour
Last revision of data: 2024-02-02
Estimated Yearly Salary: 6,767 USD
Estimated Monthly Salary: 564 USD
Estimated Weekly Salary: 130 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 16,116 OMR
Estimated Monthly Salary: 1,343 OMR
Estimated Weekly Salary: 310 OMR per week
Estimated Hourly Salary: 8 OMR per hour
Our data indicates that by working as Call Center Team Lead you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Oman, see costs of living in Oman.
Estimated Yearly Salary for Call Center Team Lead
United Arab Emirates is 36,362 USD 437%
Details on Call Center Team Lead salary in United Arab Emirates Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Stock plan administrator (37,471 OMR per year, pre-tax.)
Frozen food leader (12,030 OMR per year, pre-tax.)
Land surveyor manager (30,326 OMR per year, pre-tax.)
Risk control analyst (27,597 OMR per year, pre-tax.)
Hospital clerk (11,462 OMR per year, pre-tax.)
Call Center Team Lead salary in Oman
Average Yearly Salary of Call Center Team Lead in Oman is approximately 16,116 OMR (6,767 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 16,116 OMR
Estimated Monthly Salary: 1,343 OMR
Estimated Weekly Salary: 310 OMR per week
Estimated Hourly Salary: 8 OMR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 15,568 OMREstimated Monthly Salary: 1,297 OMR
Estimated Weekly Salary: 299 OMR per week
Estimated Hourly Salary: 7 OMR per hour
Last revision of data: 2024-02-02Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,767 USD
Estimated Monthly Salary: 564 USD
Estimated Weekly Salary: 130 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Oman, officially known as the Sultanate of Oman, is a country located in the southeastern coast of the Arabian Peninsula. With a population of around 5 million people, it spans an area of approximately 309,500 square kilometers. Oman is bordered by the United Arab Emirates to the northwest, Saudi Arabia to the west, and Yemen to the southwest.
Estimated national average yearly salary is 8,321 OMR (21,640 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Oman.
Comparison shows that a person working as Call Center Team Lead in Oman earns on average:
1.94 times the average salary (or 194% of average salary).
Estimated national average yearly salary is 8,321 OMR (21,640 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Oman.
Comparison shows that a person working as Call Center Team Lead in Oman earns on average:
1.94 times the average salary (or 194% of average salary).
Is Call Center Team Lead a well paid job?
Yes, our data shows that Call Center Team Lead is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 17,728 OMR and 23,368 OMR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Oman?
Living in Oman the approximate monthly expenses are: 866 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 16,116 OMR
Estimated Monthly Salary: 1,343 OMR
Estimated Weekly Salary: 310 OMR per week
Estimated Hourly Salary: 8 OMR per hour
Our data indicates that by working as Call Center Team Lead you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Oman, see costs of living in Oman.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Saudi Arabia, United Arab Emirates, Yemen. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Saudi Arabia is 20,574 USDUnited Arab Emirates is 36,362 USD 437%Details on Call Center Team Lead salary in United Arab Emirates
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Oman
(225,004 OMR per year, pre-tax.)
2. Cardiologist
(187,817 OMR per year, pre-tax.)
(181,259 OMR per year, pre-tax.)
4. Neurosurgeon
(176,098 OMR per year, pre-tax.)
(175,311 OMR per year, pre-tax.)
(172,262 OMR per year, pre-tax.)
7. Urologist
(172,070 OMR per year, pre-tax.)
(171,963 OMR per year, pre-tax.)
9. Oncologist
(171,687 OMR per year, pre-tax.)
(171,274 OMR per year, pre-tax.)
Data as of 2025Random salary:
Stock plan administrator (37,471 OMR per year, pre-tax.)
Frozen food leader (12,030 OMR per year, pre-tax.)
Land surveyor manager (30,326 OMR per year, pre-tax.)
Risk control analyst (27,597 OMR per year, pre-tax.)
Hospital clerk (11,462 OMR per year, pre-tax.)
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