Home > Salary > Norway > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 1,455,893 NOK
Estimated Monthly Salary: 121,324 NOK
Estimated Weekly Salary: 27,998 NOK per week
Estimated Hourly Salary: 700 NOK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 117,379 NOK
Estimated Weekly Salary: 27,088 NOK per week
Estimated Hourly Salary: 677 NOK per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 132,588 USD
Estimated Monthly Salary: 11,049 USD
Estimated Weekly Salary: 2,550 USD per week
Estimated Hourly Salary: 64 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,455,893 NOK
Estimated Monthly Salary: 121,324 NOK
Estimated Weekly Salary: 27,998 NOK per week
Estimated Hourly Salary: 700 NOK per hour
By working as Quality Assurance Manager Call Centers a person can save up to 7,229 USD per month or 86,743 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Manager Call Centers salary in Norway
Average Yearly Salary of Quality Assurance Manager Call Centers in Norway is approximately 1,455,893 NOK (132,588 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 1,455,893 NOK
Estimated Monthly Salary: 121,324 NOK
Estimated Weekly Salary: 27,998 NOK per week
Estimated Hourly Salary: 700 NOK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,408,550 NOKEstimated Monthly Salary: 117,379 NOK
Estimated Weekly Salary: 27,088 NOK per week
Estimated Hourly Salary: 677 NOK per hour
Last revision of data: 2024-01-07Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 132,588 USD
Estimated Monthly Salary: 11,049 USD
Estimated Weekly Salary: 2,550 USD per week
Estimated Hourly Salary: 64 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Norway, located in Northern Europe, is a country known for its stunning natural landscapes, including fjords, mountains, and forests. With a population of approximately 5.4 million people, it is one of the least densely populated countries in Europe. The size of Norway is around 323,802 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Norway.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Norway earns on average:
1.49 times the average salary (or 149% of average salary).
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Norway.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Norway earns on average:
1.49 times the average salary (or 149% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 1,601,482 NOK and 2,111,045 NOK. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Norway?
Living in Norway the approximate monthly expenses are: 3,820 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,455,893 NOK
Estimated Monthly Salary: 121,324 NOK
Estimated Weekly Salary: 27,998 NOK per week
Estimated Hourly Salary: 700 NOK per hour
By working as Quality Assurance Manager Call Centers a person can save up to 7,229 USD per month or 86,743 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Finland, Russia, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Sweden is 87,252 USD
Finland is 75,344 USD
Russia is 17,785 USD
Denmark is 101,557 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Norway
(10,937,756 NOK per year, pre-tax.)
2. Cardiologist
(9,106,184 NOK per year, pre-tax.)
(8,829,745 NOK per year, pre-tax.)
4. Neurosurgeon
(8,566,101 NOK per year, pre-tax.)
(8,524,526 NOK per year, pre-tax.)
6. Oncologist
(8,361,766 NOK per year, pre-tax.)
7. Urologist
(8,317,150 NOK per year, pre-tax.)
(8,311,831 NOK per year, pre-tax.)
(8,311,163 NOK per year, pre-tax.)
(8,310,747 NOK per year, pre-tax.)
Data as of 2025Random salary:
Doula (725,199 NOK per year, pre-tax.)
Direct support professional (503,877 NOK per year, pre-tax.)
Computer network lan analyst (1,442,903 NOK per year, pre-tax.)
Vice president (vp), fundraising (2,233,077 NOK per year, pre-tax.)
Sales representative wholesale and manufacturing (but not technical and scientific products) (699,302 NOK per year, pre-tax.)
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