Home > Salary > Norway > Help Desk Team Leader
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Estimated Yearly Salary: 1,147,271 NOK
Estimated Monthly Salary: 95,606 NOK
Estimated Weekly Salary: 22,063 NOK per week
Estimated Hourly Salary: 552 NOK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 92,568 NOK
Estimated Weekly Salary: 21,362 NOK per week
Estimated Hourly Salary: 534 NOK per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 104,180 USD
Estimated Monthly Salary: 8,682 USD
Estimated Weekly Salary: 2,003 USD per week
Estimated Hourly Salary: 50 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,147,271 NOK
Estimated Monthly Salary: 95,606 NOK
Estimated Weekly Salary: 22,063 NOK per week
Estimated Hourly Salary: 552 NOK per hour
By working as Help Desk Team Leader a person can save up to 4,861 USD per month or 58,335 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Estimated Yearly Salary for Help Desk Team Leader
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Team Leader salary in Norway
Average Yearly Salary of Help Desk Team Leader in Norway is approximately 1,147,271 NOK (104,180 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Team Leader do?
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Skills: Help Desk, Team Leader, Technical Support, Customer Service, Troubleshooting, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Team Leader make?
Salary details
How much does Help Desk Team Leader make?Estimated Yearly Salary: 1,147,271 NOK
Estimated Monthly Salary: 95,606 NOK
Estimated Weekly Salary: 22,063 NOK per week
Estimated Hourly Salary: 552 NOK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,110,813 NOKEstimated Monthly Salary: 92,568 NOK
Estimated Weekly Salary: 21,362 NOK per week
Estimated Hourly Salary: 534 NOK per hour
Last revision of data: 2024-01-09Help Desk Team Leader estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 104,180 USD
Estimated Monthly Salary: 8,682 USD
Estimated Weekly Salary: 2,003 USD per week
Estimated Hourly Salary: 50 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Norway, located in Northern Europe, is a country known for its stunning natural landscapes, including fjords, mountains, and forests. With a population of approximately 5.4 million people, it is one of the least densely populated countries in Europe. The size of Norway is around 323,802 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Norway.
Comparison shows that a person working as Help Desk Team Leader in Norway earns on average:
1.17 times the average salary (or 117% of average salary).
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Norway.
Comparison shows that a person working as Help Desk Team Leader in Norway earns on average:
1.17 times the average salary (or 117% of average salary).
Is Help Desk Team Leader a well paid job?
Yes, our data show that Help Desk Team Leader is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Team Leader?
High salary for Help Desk Team Leader would be somewhere between 1,261,998 NOK and 1,663,543 NOK. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Team Leader in Norway?
Living in Norway the approximate monthly expenses are: 3,820 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,147,271 NOK
Estimated Monthly Salary: 95,606 NOK
Estimated Weekly Salary: 22,063 NOK per week
Estimated Hourly Salary: 552 NOK per hour
By working as Help Desk Team Leader a person can save up to 4,861 USD per month or 58,335 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Finland, Russia, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Team Leader
Sweden is 68,910 USD
Finland is 59,323 USD
Russia is 14,028 USD
Denmark is 80,150 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Norway
(10,937,756 NOK per year, pre-tax.)
2. Cardiologist
(9,106,184 NOK per year, pre-tax.)
(8,829,745 NOK per year, pre-tax.)
4. Neurosurgeon
(8,566,101 NOK per year, pre-tax.)
(8,524,526 NOK per year, pre-tax.)
6. Oncologist
(8,361,766 NOK per year, pre-tax.)
7. Urologist
(8,317,150 NOK per year, pre-tax.)
(8,311,831 NOK per year, pre-tax.)
(8,311,163 NOK per year, pre-tax.)
(8,310,747 NOK per year, pre-tax.)
Data as of 2025Random salary:
Engineering analyst (1,378,649 NOK per year, pre-tax.)
Bariatric surgery program coordinator (1,070,534 NOK per year, pre-tax.)
Client onboarding analyst (1,138,721 NOK per year, pre-tax.)
Client service executive (1,553,538 NOK per year, pre-tax.)
Sas architect (2,576,618 NOK per year, pre-tax.)
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