Home > Salary > Norway > Customer Service Traffic And Scheduling Analyst Call Center
A customer service traffic and scheduling analyst in a call center is responsible for managing the allocation of resources, such as call center agents, to ensure efficient operations and optimal customer service. They analyze call volume patterns and historical data to forecast future demand and determine staffing requirements. Using workforce management software, they create schedules that align with call volume patterns and agent availability, ensuring adequate coverage while minimizing costs. They monitor real-time call center metrics and make adjustments to schedules as needed to maintain service level targets. Additionally, they collaborate with other departments to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
Estimated Yearly Salary: 687,917 NOK
Estimated Monthly Salary: 57,326 NOK
Estimated Weekly Salary: 13,229 NOK per week
Estimated Hourly Salary: 331 NOK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 55,349 NOK
Estimated Weekly Salary: 12,773 NOK per week
Estimated Hourly Salary: 319 NOK per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 62,500 USD
Estimated Monthly Salary: 5,208 USD
Estimated Weekly Salary: 1,202 USD per week
Estimated Hourly Salary: 30 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 687,917 NOK
Estimated Monthly Salary: 57,326 NOK
Estimated Weekly Salary: 13,229 NOK per week
Estimated Hourly Salary: 331 NOK per hour
By working as Customer Service Traffic And Scheduling Analyst Call Center a person can save up to 1,388 USD per month or 16,655 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Estimated Yearly Salary for Customer Service Traffic And Scheduling Analyst Call Center
Sweden is 41,292 USD
34%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Sweden
Finland is 35,479 USD
43%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Finland
Russia is 8,417 USD
87%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Russia
Denmark is 47,865 USD
23%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Denmark
Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Traffic And Scheduling Analyst Call Center salary in Norway
Average Yearly Salary of Customer Service Traffic And Scheduling Analyst Call Center in Norway is approximately 687,917 NOK (62,500 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Traffic And Scheduling Analyst Call Center do?

Skills: customer service, traffic analysis, scheduling, call center operations, workforce management, efficiency optimization
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Traffic And Scheduling Analyst Call Center make?
Salary details
How much does Customer Service Traffic And Scheduling Analyst Call Center make?Estimated Yearly Salary: 687,917 NOK
Estimated Monthly Salary: 57,326 NOK
Estimated Weekly Salary: 13,229 NOK per week
Estimated Hourly Salary: 331 NOK per hour
Comparing salary to last year:
Estimated Yearly Salary: 664,191 NOKEstimated Monthly Salary: 55,349 NOK
Estimated Weekly Salary: 12,773 NOK per week
Estimated Hourly Salary: 319 NOK per hour
Customer Service Traffic And Scheduling Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 62,500 USD
Estimated Monthly Salary: 5,208 USD
Estimated Weekly Salary: 1,202 USD per week
Estimated Hourly Salary: 30 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Norway, located in Northern Europe, is a country known for its stunning natural landscapes, including fjords, mountains, and forests. With a population of approximately 5.4 million people, it is one of the least densely populated countries in Europe. The size of Norway is around 323,802 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Traffic And Scheduling Analyst Call Center job salary compared to average salary in Norway.
Comparison shows that a person working as Customer Service Traffic And Scheduling Analyst Call Center in Norway earns on average:
0.7 times the average salary (or 70% of average salary).
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Traffic And Scheduling Analyst Call Center job salary compared to average salary in Norway.
Comparison shows that a person working as Customer Service Traffic And Scheduling Analyst Call Center in Norway earns on average:
0.7 times the average salary (or 70% of average salary).
Is Customer Service Traffic And Scheduling Analyst Call Center a well paid job?
No, our data shows that Customer Service Traffic And Scheduling Analyst Call Center is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Traffic And Scheduling Analyst Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Traffic And Scheduling Analyst Call Center?
High salary for Customer Service Traffic And Scheduling Analyst Call Center would be somewhere between 756,709 NOK and 997,480 NOK. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Traffic And Scheduling Analyst Call Center in Norway?
Living in Norway the approximate monthly expenses are: 3,820 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 687,917 NOK
Estimated Monthly Salary: 57,326 NOK
Estimated Weekly Salary: 13,229 NOK per week
Estimated Hourly Salary: 331 NOK per hour
By working as Customer Service Traffic And Scheduling Analyst Call Center a person can save up to 1,388 USD per month or 16,655 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Finland, Russia, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Traffic And Scheduling Analyst Call Center

Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Sweden

Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Finland

Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Russia

Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Denmark
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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Random salary:
Office sales manager (644,869 NOK per year, pre-tax.)
Pmo analyst (1,094,313 NOK per year, pre-tax.)
Program facilitator (535,267 NOK per year, pre-tax.)
Copilot commercial jet (1,225,323 NOK per year, pre-tax.)
Navy petty officer 1st class aviation (977,067 NOK per year, pre-tax.)
Frequently searched careers by keyword and country
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