Home > Salary > Norway > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 2,007,872 NOK
Estimated Monthly Salary: 167,323 NOK
Estimated Weekly Salary: 38,613 NOK per week
Estimated Hourly Salary: 965 NOK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 161,277 NOK
Estimated Weekly Salary: 37,218 NOK per week
Estimated Hourly Salary: 930 NOK per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 182,666 USD
Estimated Monthly Salary: 15,222 USD
Estimated Weekly Salary: 3,513 USD per week
Estimated Hourly Salary: 88 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,007,872 NOK
Estimated Monthly Salary: 167,323 NOK
Estimated Weekly Salary: 38,613 NOK per week
Estimated Hourly Salary: 965 NOK per hour
By working as Call Center Director a person can save up to 11,402 USD per month or 136,821 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Norway
Average Yearly Salary of Call Center Director in Norway is approximately 2,007,872 NOK (182,666 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 2,007,872 NOK
Estimated Monthly Salary: 167,323 NOK
Estimated Weekly Salary: 38,613 NOK per week
Estimated Hourly Salary: 965 NOK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,935,329 NOKEstimated Monthly Salary: 161,277 NOK
Estimated Weekly Salary: 37,218 NOK per week
Estimated Hourly Salary: 930 NOK per hour
Last revision of data: 2024-01-02Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 182,666 USD
Estimated Monthly Salary: 15,222 USD
Estimated Weekly Salary: 3,513 USD per week
Estimated Hourly Salary: 88 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Norway, located in Northern Europe, is a country known for its stunning natural landscapes, including fjords, mountains, and forests. With a population of approximately 5.4 million people, it is one of the least densely populated countries in Europe. The size of Norway is around 323,802 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Norway.
Comparison shows that a person working as Call Center Director in Norway earns on average:
2.05 times the average salary (or 205% of average salary).
Estimated national average yearly salary is 977,067 NOK (95,510 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Norway.
Comparison shows that a person working as Call Center Director in Norway earns on average:
2.05 times the average salary (or 205% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 2,208,659 NOK and 2,911,414 NOK. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Norway?
Living in Norway the approximate monthly expenses are: 3,820 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,007,872 NOK
Estimated Monthly Salary: 167,323 NOK
Estimated Weekly Salary: 38,613 NOK per week
Estimated Hourly Salary: 965 NOK per hour
By working as Call Center Director a person can save up to 11,402 USD per month or 136,821 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Norway, see costs of living in Norway.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Finland, Russia, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Sweden is 119,694 USD
Finland is 103,352 USD
Russia is 24,502 USD
Denmark is 139,105 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Norway
(10,937,756 NOK per year, pre-tax.)
2. Cardiologist
(9,106,184 NOK per year, pre-tax.)
(8,829,745 NOK per year, pre-tax.)
4. Neurosurgeon
(8,566,101 NOK per year, pre-tax.)
(8,524,526 NOK per year, pre-tax.)
6. Oncologist
(8,361,766 NOK per year, pre-tax.)
7. Urologist
(8,317,150 NOK per year, pre-tax.)
(8,311,831 NOK per year, pre-tax.)
(8,311,163 NOK per year, pre-tax.)
(8,310,747 NOK per year, pre-tax.)
Data as of 2025Random salary:
Music manager (1,202,421 NOK per year, pre-tax.)
Tour guide or escort (735,517 NOK per year, pre-tax.)
Parking enforcement worker (602,814 NOK per year, pre-tax.)
Psychoanalyst (1,706,298 NOK per year, pre-tax.)
Applications development manager computer software (1,804,375 NOK per year, pre-tax.)
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