Home > Salary > New Zealand > User Support Specialist
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Estimated Yearly Salary: 108,663 NZD
Estimated Monthly Salary: 9,055 NZD
Estimated Weekly Salary: 2,090 NZD per week
Estimated Hourly Salary: 52 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,716 NZD
Estimated Weekly Salary: 2,011 NZD per week
Estimated Hourly Salary: 50 NZD per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 54,233 USD
Estimated Monthly Salary: 4,519 USD
Estimated Weekly Salary: 1,043 USD per week
Estimated Hourly Salary: 26 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 108,663 NZD
Estimated Monthly Salary: 9,055 NZD
Estimated Weekly Salary: 2,090 NZD per week
Estimated Hourly Salary: 52 NZD per hour
By working as User Support Specialist a person can save up to 2,581 USD per month or 30,972 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for User Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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User Support Specialist salary in New Zealand
Average Yearly Salary of User Support Specialist in New Zealand is approximately 108,663 NZD (54,233 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does User Support Specialist do?

Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology
Job industry: Information technology
How much does User Support Specialist make?
Salary details
How much does User Support Specialist make?Estimated Yearly Salary: 108,663 NZD
Estimated Monthly Salary: 9,055 NZD
Estimated Weekly Salary: 2,090 NZD per week
Estimated Hourly Salary: 52 NZD per hour
Comparing salary to last year:
Estimated Yearly Salary: 104,586 NZDEstimated Monthly Salary: 8,716 NZD
Estimated Weekly Salary: 2,011 NZD per week
Estimated Hourly Salary: 50 NZD per hour
User Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 54,233 USD
Estimated Monthly Salary: 4,519 USD
Estimated Weekly Salary: 1,043 USD per week
Estimated Hourly Salary: 26 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in New Zealand.
Comparison shows that a person working as User Support Specialist in New Zealand earns on average:
1.34 times the average salary (or 134% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in New Zealand.
Comparison shows that a person working as User Support Specialist in New Zealand earns on average:
1.34 times the average salary (or 134% of average salary).
Is User Support Specialist a well paid job?
Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for User Support Specialist?
High salary for User Support Specialist would be somewhere between 119,529 NZD and 157,561 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as User Support Specialist in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 108,663 NZD
Estimated Monthly Salary: 9,055 NZD
Estimated Weekly Salary: 2,090 NZD per week
Estimated Hourly Salary: 52 NZD per hour
By working as User Support Specialist a person can save up to 2,581 USD per month or 30,972 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for User Support Specialist
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in New Zealand
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(843,890 NZD per year, pre-tax.)
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5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
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7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
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Random salary:
Academic director (123,602 NZD per year, pre-tax.)
Greeter (28,560 NZD per year, pre-tax.)
Principal electrical engineer (185,047 NZD per year, pre-tax.)
Psychometrist (55,756 NZD per year, pre-tax.)
Financial aid director (125,287 NZD per year, pre-tax.)
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