Home > Salary > New Zealand > Technical Support Representative
A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.
Estimated Yearly Salary: 68,009 NZD
Estimated Monthly Salary: 5,667 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,458 NZD
Estimated Weekly Salary: 1,260 NZD per week
Estimated Hourly Salary: 31 NZD per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 33,782 USD
Estimated Monthly Salary: 2,815 USD
Estimated Weekly Salary: 650 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 68,009 NZD
Estimated Monthly Salary: 5,667 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
By working as Technical Support Representative a person can save up to 877 USD per month or 10,521 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for Technical Support Representative
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Director strategic sourcing (266,220 NZD per year, pre-tax.)
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Technical Support Representative salary in New Zealand
Average Yearly Salary of Technical Support Representative in New Zealand is approximately 68,009 NZD (33,782 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Representative do?
A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.
Skills: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Call Center
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Representative make?
Salary details
How much does Technical Support Representative make?Estimated Yearly Salary: 68,009 NZD
Estimated Monthly Salary: 5,667 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 65,498 NZDEstimated Monthly Salary: 5,458 NZD
Estimated Weekly Salary: 1,260 NZD per week
Estimated Hourly Salary: 31 NZD per hour
Last revision of data: 2024-01-09Technical Support Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 33,782 USD
Estimated Monthly Salary: 2,815 USD
Estimated Weekly Salary: 650 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Representative job salary compared to average salary in New Zealand.
Comparison shows that a person working as Technical Support Representative in New Zealand earns on average:
0.84 times the average salary (or 84% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Representative job salary compared to average salary in New Zealand.
Comparison shows that a person working as Technical Support Representative in New Zealand earns on average:
0.84 times the average salary (or 84% of average salary).
Is Technical Support Representative a well paid job?
Yes, our data show that Technical Support Representative is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Representative?
High salary for Technical Support Representative would be somewhere between 74,810 NZD and 98,613 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Representative in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 68,009 NZD
Estimated Monthly Salary: 5,667 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
By working as Technical Support Representative a person can save up to 877 USD per month or 10,521 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Representative
Australia is 42,122 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in New Zealand
(1,008,623 NZD per year, pre-tax.)
2. Cardiologist
(843,890 NZD per year, pre-tax.)
(810,735 NZD per year, pre-tax.)
(786,864 NZD per year, pre-tax.)
5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
(769,764 NZD per year, pre-tax.)
7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
(767,202 NZD per year, pre-tax.)
(766,991 NZD per year, pre-tax.)
Data as of 2025Random salary:
Research fellow (78,383 NZD per year, pre-tax.)
Plm analyst (92,966 NZD per year, pre-tax.)
Senior buyer retail (183,897 NZD per year, pre-tax.)
Director strategic sourcing (266,220 NZD per year, pre-tax.)
Service technician copy machines (49,266 NZD per year, pre-tax.)
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