Team Supervisor Call Center salary in New Zealand

Average Yearly Salary of Team Supervisor Call Center in New Zealand is approximately 101,739 NZD (50,779 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Team Supervisor Call Center do?

A Team Supervisor in a call center is responsible for overseeing the daily operations of a team of customer service representatives. They ensure that the team meets performance targets, resolves customer issues efficiently, and maintains a high level of customer satisfaction. The supervisor provides guidance and support to team members, conducts regular performance evaluations, and identifies areas for improvement. They also handle escalated customer complaints and collaborate with other departments to address complex issues. Additionally, the team supervisor is involved in recruiting and training new team members, implementing standard operating procedures, and monitoring call center metrics to identify trends and make data-driven decisions.

Skills: Team Supervisor, Call Center, Customer Service, Leadership, Performance Management, Customer Satisfaction
Job industry: Customer service

How much does Team Supervisor Call Center make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Team Supervisor Call Center a well paid job?

Yes, our data shows that Team Supervisor Call Center is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Team Supervisor Call Center?

High salary for Team Supervisor Call Center would be somewhere between 111,913 NZD and 147,522 NZD. However this is an estimation based on Gaussian Distribution.

How much can you save working as Team Supervisor Call Center in New Zealand?

Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 101,739 NZD
Estimated Monthly Salary: 8,478 NZD
Estimated Weekly Salary: 1,957 NZD per week
Estimated Hourly Salary: 49 NZD per hour
By working as Team Supervisor Call Center a person can save up to 2,293 USD per month or 27,518 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in New Zealand, see costs of living in New Zealand.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Team Supervisor Call Center

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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