Home > Salary > New Zealand > Member Services Manager
A member services manager is responsible for overseeing the customer service operations within an organization. They ensure that members receive exceptional service and support throughout their membership journey. This role involves managing a team of customer service representatives, monitoring and improving customer satisfaction levels, resolving member complaints or issues, and implementing strategies to enhance member retention and engagement. The member services manager also collaborates with other departments to streamline processes, develop training programs, and implement new initiatives to meet the evolving needs of members. Exceptional communication and problem-solving skills are vital in this role, as well as the ability to build strong relationships with members and stakeholders.
Estimated Yearly Salary: 110,816 NZD
Estimated Monthly Salary: 9,235 NZD
Estimated Weekly Salary: 2,131 NZD per week
Estimated Hourly Salary: 53 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,892 NZD
Estimated Weekly Salary: 2,052 NZD per week
Estimated Hourly Salary: 51 NZD per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 55,350 USD
Estimated Monthly Salary: 4,613 USD
Estimated Weekly Salary: 1,064 USD per week
Estimated Hourly Salary: 27 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 110,816 NZD
Estimated Monthly Salary: 9,235 NZD
Estimated Weekly Salary: 2,131 NZD per week
Estimated Hourly Salary: 53 NZD per hour
By working as Member Services Manager a person can save up to 2,674 USD per month or 32,089 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for Member Services Manager
Last revision of data: 2025-01-04
Data as of 2025
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Member Services Manager salary in New Zealand
Average Yearly Salary of Member Services Manager in New Zealand is approximately 110,816 NZD (55,350 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Member Services Manager do?
A member services manager is responsible for overseeing the customer service operations within an organization. They ensure that members receive exceptional service and support throughout their membership journey. This role involves managing a team of customer service representatives, monitoring and improving customer satisfaction levels, resolving member complaints or issues, and implementing strategies to enhance member retention and engagement. The member services manager also collaborates with other departments to streamline processes, develop training programs, and implement new initiatives to meet the evolving needs of members. Exceptional communication and problem-solving skills are vital in this role, as well as the ability to build strong relationships with members and stakeholders.
Skills: member services, customer service, customer satisfaction, member retention, problem-solving, communication
Job industry: Customer service
Job industry: Customer service
How much does Member Services Manager make?
Salary details
How much does Member Services Manager make?Estimated Yearly Salary: 110,816 NZD
Estimated Monthly Salary: 9,235 NZD
Estimated Weekly Salary: 2,131 NZD per week
Estimated Hourly Salary: 53 NZD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 106,700 NZDEstimated Monthly Salary: 8,892 NZD
Estimated Weekly Salary: 2,052 NZD per week
Estimated Hourly Salary: 51 NZD per hour
Last revision of data: 2024-01-06Member Services Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 55,350 USD
Estimated Monthly Salary: 4,613 USD
Estimated Weekly Salary: 1,064 USD per week
Estimated Hourly Salary: 27 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Member Services Manager job salary compared to average salary in New Zealand.
Comparison shows that a person working as Member Services Manager in New Zealand earns on average:
1.37 times the average salary (or 137% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Member Services Manager job salary compared to average salary in New Zealand.
Comparison shows that a person working as Member Services Manager in New Zealand earns on average:
1.37 times the average salary (or 137% of average salary).
Is Member Services Manager a well paid job?
Yes, our data shows that Member Services Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Member Services Manager?
High salary for Member Services Manager would be somewhere between 121,898 NZD and 160,683 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as Member Services Manager in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 110,816 NZD
Estimated Monthly Salary: 9,235 NZD
Estimated Weekly Salary: 2,131 NZD per week
Estimated Hourly Salary: 53 NZD per hour
By working as Member Services Manager a person can save up to 2,674 USD per month or 32,089 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Member Services Manager
Australia is 69,009 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in New Zealand
(1,008,623 NZD per year, pre-tax.)
2. Cardiologist
(843,890 NZD per year, pre-tax.)
(810,735 NZD per year, pre-tax.)
(786,864 NZD per year, pre-tax.)
5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
(769,764 NZD per year, pre-tax.)
7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
(767,202 NZD per year, pre-tax.)
(766,991 NZD per year, pre-tax.)
Data as of 2025Random salary:
Teaching aide (55,884 NZD per year, pre-tax.)
Navy petty officer 1st class submarines (108,812 NZD per year, pre-tax.)
Field service representative (72,894 NZD per year, pre-tax.)
Professor (182,197 NZD per year, pre-tax.)
Assistant director alumni relations (96,949 NZD per year, pre-tax.)
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