Home > Salary > New Zealand > It Help Desk Lead
The occupation of an IT Help Desk Lead involves overseeing and managing a team of IT support technicians, ensuring the smooth operation of the help desk, and providing technical assistance to end-users. The IT Help Desk Lead is responsible for resolving complex technical issues, escalating problems as necessary, and maintaining documentation and knowledge base resources. They also play a crucial role in training and mentoring help desk staff, monitoring performance metrics, and implementing best practices to improve customer satisfaction.
Estimated Yearly Salary: 98,415 NZD
Estimated Monthly Salary: 8,201 NZD
Estimated Weekly Salary: 1,893 NZD per week
Estimated Hourly Salary: 47 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,923 NZD
Estimated Weekly Salary: 1,828 NZD per week
Estimated Hourly Salary: 46 NZD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 49,324 USD
Estimated Monthly Salary: 4,110 USD
Estimated Weekly Salary: 949 USD per week
Estimated Hourly Salary: 24 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 98,415 NZD
Estimated Monthly Salary: 8,201 NZD
Estimated Weekly Salary: 1,893 NZD per week
Estimated Hourly Salary: 47 NZD per hour
By working as It Help Desk Lead a person can save up to 2,172 USD per month or 26,063 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for It Help Desk Lead
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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It Help Desk Lead salary in New Zealand
Average Yearly Salary of It Help Desk Lead in New Zealand is approximately 98,415 NZD (49,324 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Lead do?
The occupation of an IT Help Desk Lead involves overseeing and managing a team of IT support technicians, ensuring the smooth operation of the help desk, and providing technical assistance to end-users. The IT Help Desk Lead is responsible for resolving complex technical issues, escalating problems as necessary, and maintaining documentation and knowledge base resources. They also play a crucial role in training and mentoring help desk staff, monitoring performance metrics, and implementing best practices to improve customer satisfaction.
Skills: IT Help Desk Lead, Technical Support, Team Management, Troubleshooting, Customer Service, Documentation
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Lead make?
Salary details
How much does It Help Desk Lead make?Estimated Yearly Salary: 98,415 NZD
Estimated Monthly Salary: 8,201 NZD
Estimated Weekly Salary: 1,893 NZD per week
Estimated Hourly Salary: 47 NZD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 95,078 NZDEstimated Monthly Salary: 7,923 NZD
Estimated Weekly Salary: 1,828 NZD per week
Estimated Hourly Salary: 46 NZD per hour
Last revision of data: 2024-01-03It Help Desk Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 49,324 USD
Estimated Monthly Salary: 4,110 USD
Estimated Weekly Salary: 949 USD per week
Estimated Hourly Salary: 24 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Lead job salary compared to average salary in New Zealand.
Comparison shows that a person working as It Help Desk Lead in New Zealand earns on average:
1.22 times the average salary (or 122% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Lead job salary compared to average salary in New Zealand.
Comparison shows that a person working as It Help Desk Lead in New Zealand earns on average:
1.22 times the average salary (or 122% of average salary).
Is It Help Desk Lead a well paid job?
Yes, our data shows that It Help Desk Lead is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Help Desk Lead?
High salary for It Help Desk Lead would be somewhere between 108,257 NZD and 142,702 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Lead in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 98,415 NZD
Estimated Monthly Salary: 8,201 NZD
Estimated Weekly Salary: 1,893 NZD per week
Estimated Hourly Salary: 47 NZD per hour
By working as It Help Desk Lead a person can save up to 2,172 USD per month or 26,063 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Lead
Australia is 61,412 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in New Zealand
(1,008,623 NZD per year, pre-tax.)
2. Cardiologist
(843,890 NZD per year, pre-tax.)
(810,735 NZD per year, pre-tax.)
(786,864 NZD per year, pre-tax.)
5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
(769,764 NZD per year, pre-tax.)
7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
(767,202 NZD per year, pre-tax.)
(766,991 NZD per year, pre-tax.)
Data as of 2025Random salary:
Land acquisition agent (93,737 NZD per year, pre-tax.)
Laboratory project manager (90,504 NZD per year, pre-tax.)
Lab lead (61,272 NZD per year, pre-tax.)
Sigint analyst (136,814 NZD per year, pre-tax.)
Aircraft pilot corporate jet (192,270 NZD per year, pre-tax.)
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